August 2025 by Judy Rowe
We moved to March 2 years ago.
On several occasions I have used cornerstone pharmacy.
I have to say I find the staff offer an excellent service.
They are extremely helpful and polite .
I am very comfortable to ask questions and this pharmacy will continue to be my go to
June 2025 by simon secker
Sometimes a wait as anywhere.But friendly staff.
April 2025 by K Welly
I picked up my prescription (prescribed by the pharmacists), I asked the girl behind the counter if it was just once a day, she looked down and said ?yeah?. I checked the leaflet (just incase) and inside it says take two-two times a day, good job I checked. The pharmacist over the phone was good and prescribed quickly, and collection was easy, but you?d think people handing out medication would at least check the dose especially when you?ve specifically asked.
April 2025 by Nathan Page
The staff are NOT very helpful and rude and arrogant
April 2025 by Jim Heslop
Always had a great service here. Staff helpful and friendly and the delivery service for prescriptions is fantastic.
August 2024 by m
most awful woman. went to collect my prescription and this woman talks down on me and the customers behind me like we are less than. asked for my prescription and she laughed and then said well give me your name with a dumb look on her face. terrible! even did it to a young girl that seemed to be her first time collecting her prescription.
June 2024 by Shannon Flatters
Rude woman at the counter I asked for my prescription and she stood there and gave me a look and said what?s your name. I said my name and was about to say my last name where she cut me off and said no your last name I need it for your prescription, only to turn around and say they don?t have it ready yet and to come back later even though I have to sleep as I have work at night. After seeing the rating I?m not surprised I had a bad experience I hope she gets told from her boss, if I had it my way I?d fire her, she was that bad at customer service.
April 2024 by David Marcroft
Nobody ever answers the phone, clearly short staffed
February 2024 by Silvia F
Luck to have prescriptions delivered,excellent service n excellent communication from staff at cornerstone Lloyd's pharmacy,they have my full respect for their services.
February 2024 by William Davies
Solved a problem with my medication when many other places couldn't.Friendly staff and a nice store.
February 2024 by Kristina Sileriene
Good pharmacy
January 2024 by Linda Allum
Prescription sent via internet to Mercheford House on Thursday 28th Dec and delivered today 30th Dec by Cornerstone Pharmacy this morning .That is First Class Service.Thank you .
November 2023 by lee shaw
You have to wait a long time for you prescriptions even if they were sent from the surgery 4 days ago should be ready . I feel there short staffed and only concentrating on pharmacy side. Staff are very friendly but don't acknowledge you at all which is not good Customer service. Lee
August 2023 by Ag Neya
The lack of professionalism on the behalf of the staff in this pharmacy is mortifing, my mother in law suffers from variety of very serious health issues, her medication is vital to her being able to cope, l can't stress how many times the medication wasn't prepared on time where going without it is simply not an option for her, blaming lack of delivery or failing computer system when prescription have been put in over 10 days prior to collection is no excuse at all, let me add that people dispensing medication have no training or knowledge and are very uneducated about the job they are doing. I suffer from chronic pain and last time l went there to pick up my analgesic pain killer the woman serving me asked me if it's a nose spray, l rest my case, these people are endengering customer lives and that pharmacy should be closed down immediately.
June 2023 by Charlie Shaw (Swordfish)
Never had a problem if you are patient. It's a small corner pharmacy having to deal with hundreds of prescriptions, from Mercheford and Cornerstone practices, and even more from the expansion of housing. The staff are all under tremendous pressure, and as most pharmacies are underfunded. If you don't like it then find another pharmacy, but I'll predict you'll be whinging and whining at those. Go online and get them delivered, if they are not urgent, and are on repeat. That will alleviate to some extent the pressure you are putting on these guys.
