September 2023 by philipjY8176UO
It was our wedding day , Maria and her team were perfect . Food was fantastic , great choice .The whole day had been well planned and Maria had been very thorough , helping us with table settings and decorations. Mike the DJ was brill. Thank you for making our day so special . Thank you again Maria. Phil and Jeanette
September 2023 by Passenger13765215880
Such a disappointing visit. We arrived yesterday to a really modern and spacious reception but sadly that was the only positive experience we?ve had. We had to wait 15 minutes at the Reception desk for anyone to turn up, despite asking 3 staff members to call for someone. When we checked in, I asked if we had been allocated one of the refurbished rooms which I had requested over a month ago, and was told ?yes?. Unfortunately this was not the case when we got to our room as the room was clearly NOT refurbished. We then went back downstairs to question this and was told by a different member of staff that those rooms were all gone. Very disappointing since we had requested this, AND were told we had been allocated one. The room is spacious but very old and tired looking. The carpets are stained, the mattresses are saggy in the middle, the bathroom has stains and limescale everywhere, the hairdryer feels like someone is blowing warm air at you and has no power at all? I could go on. We also made the unfortunate choice to go for a swim which was awful. The floors in the changing room and around the pool were waterlogged and had hair all over them; there was also hair all in the pool. The WiFi is incredibly poor and pretty much unusable but the 4G signal is also not great. For the price paid and the promise of a great experience, we feel completely let down and disappointed that we have spent our only night in Cambridge, here ?.
September 2023 by michaelpV6050ST
Nice big hotel with a welcoming bar and restaurant. A gym as well if you fancy it. Big rooms with big beds and big TVs. Friendly staff. Easy access from the A14 then Cambridge is on your doorstep. One of my favourites.
September 2023 by O809HYthomasl
Staff were friendly and attentive Ella Ana and Mary were friendly and made it a homely atmosphere on the evening and made us all feel welcome they were fun and a credit to the company. Rooms were spacious and the hotel staff couldn?t have done more for you would recommend
September 2023 by Road17966678064
Place is close to the motorway so great to travel onwards, staff were polite, friendly and helpful. Bar and restaurant is modern, clean, bright and again the staff are brilliant. Shame my room was noisy, mould on the bathroom walls, toilet designed for children and no plugs/usb near the bed! Update the rooms and the place would be great!
September 2023 by joelD260QS
Stayed here for 5 weeks cos of work. Facilities are brilliant , all the staff are lovely and go the extra mile to make ur stay great. Thank you to Ella and Sam on the bar, amazing bar staff always happy to talk and very polite Would defo recommend this holiday inn whether it?s for a weekend or a long stay!
September 2023 by Getaway42741620013
I am a member of the leisure club at The Holiday Inn. After using the pool & facilities of Spirit I stop for a coffee in the lounge & sometimes have light lunch. I am very impressed by a member of staff who works behind the bar called Cathie She is very efficient and always has a smile. The lounge area is very comfortable & has a nice ambience.
September 2023 by O2051LHnestorm
The room was comfy, gym was great, and the food was amazing. All the staff were polite, hospitable, and very helpful whenever I needed help. The lobby was a great place to hang out and socialize with friends. I had a great time overall!
September 2023 by Geoffrey P
The Service at the bar and restaurant was first class. IGOR was our server and he made my whole family welcome. Not only a hello but very friendly , very rare today. His knowledge of drinks and food recommendations was excellent . He is an asset to this Hotel and Restaurant. . G Preston .
August 2023 by IOWholiday
We stayed at this hotel over Easter for a long weekend. The staff were friendly and the rooms were very comfortable and clean. This hotel is very close to the local Park & Ride so it was easy to get into town. The leisure facilities were nice too. The breakfast each morning was delicious.
August 2023 by anne262016
This hotel was superb. The standard room was spacious and clean. Apart from the large bed, it had a double seater sofa, table, dressing table and chair, tea & coffee making facilities, a large flatscreen TV, Ironing, board, and iron, safe and small fridge. the bathroom Had a heated towel rail (which was useful for drying swimming costumes off on) as well as free washing & shower supplies. The Heated indoor swimming pool, Jacuzzi, Sauna & steam rooms Were excellent. We did not Use the gym, but it was available if wished. The breakfast (which was included in our booking price) was exceptional but the ?usual ? hotel menu we found to be a little pricey for what was offered. The hotel is situated about 2 miles away from Cambridge city centre. We caught the bus (8A or A bus route?s @ £2 per adult one way) which was around 5 to 7 minutes walk from the hotel. The journey took about 10 mins, depending on traffic to the City Centre. Once in the city pick up a free guide map. The hotel staff were extremely efficient and helpful. Would I recommend this hotel - DEFINITELY. Ideal for both families, (with the child, friendly areas, games and pool) for couples and single sex parties with their
July 2023 by W1435PDrobertb
Great comfy beds and good honest Holiday inn. Last day of our holiday and wanted to just relax on the last night and do nothing. Booked here as you always know what you are getting. Lying in comfy bed in one of there new refurbished rooms. Very good choice for the night and quickly into the centre of Cambridge for my wife to go shopping.
July 2023 by ukbali
This is probably the busiest of times for the hotel and it shows. A lovely check in with a very cheery, hospitable French lady. Upgraded to a king standard. A tidy airy room recently refurbished. However no safe and an almost antique fridge on the floor complete with ariel attachment? Restaurant not good value. Fish and chips okay, carbonara pasta awful, beeg bourgogne pricey given the tiny portion and even tinier amount of beef. Breakfast rather chaotic and to be endured rather than enjoyed. If we return it will be out if season
July 2023 by A3257QNjamiew
Stayed in Cambridge because I just wanted a weekend away from my own job in hospitality and I was absolutely blown away. First I was greeted by Ana, she was lovely. As much as she had her customer face on, she was also a genuine nice person. Later was met by Ella on the bar. She was so nice and clearly good at her job. I had some questions about the best way to get into Cambridge in the evening after dinner and Ana had all re resources to provide me with and quite a large amount of general knowledge about the area which you don't get from receptionist these days a lot, usually just get told to google it :(. All night Ana and Josh were putting out fires like there was no tomorrow, those two didn't stop. Nothing they couldn't fix or get for their guests. Then behold, as we come down for a lovely breakfast (5 stars for the pancake machine BTW) Ana was there again. She needs a break! Overall, the perfect weekend away :)
July 2023 by N3918ACjosephf
Great hotel and friendly staff I stayed here while visiting family and had an amazing stay the staff were friendly and welcoming we were checked in by Ana and she ensured that we had everything we needed for an enjoyable stay will definitely be returning!
