March 2024 by Dag Corbett
Great advice and support through a long sales process. They really know the area and the market, I wouldn't hesitate to use them again
December 2023 by G
Peter Lane & Partners' agent Kath was very supportive throughout a difficult process, continually following both sale and purchase and actively pursuing any potential means to a successful completion. She was also helpful post completion in communicating with the vendor. We thank her. Grazyna and Les
December 2023 by Ben Travis
We purchased a property through Peter Lane & Partners in September 2023 and found them to be very efficient, professional and helpful throughout. Cath was especially helpful with what proved to be a frustrating purchase at times due to complications in the chain - her attentiveness and communication was great!
December 2023 by Garry Johnson
Peter lane were excellent from start to finish and Matt and his team made our Selling and buying go quickly and efficiently they did a fantastic Job on Marketing our home and it sold in less the 7 days for our full asking price they handled our new property as well and nothing was to much trouble it was a difficult time for us and Peter lane helped make it easier would highly recommend them many thanks .
October 2023 by Lucy Morrisey
We purchased our house via Peter Lane and Partners and could not fault them, top customer service at all time, nothing was too much trouble, efficient and easy to get hold of. Tracey went the extra mile to make our purchase experience seem less. Thank you !!
July 2023 by Bjorn Thomassen
We sold our house through Peter Lane. Initially the service was great, they got the house on the market with an offer secured very quickly. Unfortunately, the chain got rather challenging, and this is when Peter Lane took their eye off the ball. They would take very long to get back to us and with us constantly having to chase them to keep things moving. It didn't really seem like they were acting in our interest. Only when we pointed out that communication was sorely lacking did they put in a bit of effort to improve. On the contrary, the overall service we got from our vendor's estate agents was nothing short of fantastic and really put Peter Lane to shame.
April 2023 by Martin S
In my opinion the most over reputabled estate agent in the area. My work with them was a nightmare, on many occasions they just did not show up on the viewing of my house and I was forced to do thier job. They use part time workers to do the viewings and they have no idea what they are selling. Thier negotiating skills with the potential buyers are terrible. I switched to HR estate agent which so far I can honestly recommend.
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June 2022 by Rhianne Elliott
Definitely WOULD NOT recommend!
ABSOLUTE LIARS! DO NOT TRUST THEM!
AVOID. AVOID. AVOID.
March 2022 by Elizabeth Wilson
I recently bought through Peter Lane. All the team were great. Anne-Marie especially, kept me updated and came back to be regarding any problems I was having when the sale process seemed to be stalling. Good communication went a long way to keeping me sane and the sale on track. I am very grateful for their hard work and patience and the eventual purchase of my new home. Thank you
January 2022 by Derek
Peter lane & Partners have been absolutely wonderful, to work with. From the our first enquiry to completing the sale everyone we were in contact with at the office has been amazing. They always worked hard to ensure that we had the best chance of selling and kept us fully informed throughout every stage of the process. We were made to feel like valued customers and our needs were considered and respected at all times. We would happily recommend the firm to anyone looking to buy or sell a property.
September 2021 by Liam Walpole
Anne-Marie was in charge of our house purchase and she was great.She updated us regularly with updates, was always happy to help and made the purchase go smoothly.
July 2021 by Chris Bower
I purchased a house that Peter Lane was the agent for. Despite being a credible buyer looking at properties in the range of £0.4m - £0.5m, overall I felt their service was poor:- it took several attempts over the course of a week to try and arrange viewings of properties by both email or phone, which was particularly frustrating given I lived out of area and so had small windows of time to view properties in a fast paced market. In the end I gave up and knocked on the door of the property I particularly wanted to see, which I ended up buying, and arranged directly with the vendor. Whilst the company may blame COVID I would note that I did not experience this with other agents in the area. In particular, another estate agency (Oliver James) were exceptional.- when I did eventually manage to arrange some viewings I felt the agent tried to overly steer us to another property and actually openly compared it to the property I wanted to buy, including criticising it and pointing out its flaws. If I was being sceptical this may have been because the onward purchase was going to be another Peter Lane property / given the agents interaction with the owner they appeared almost friends. If I was a seller I would not be happy that my agent was criticising my property and at the time I did not think it was very professional.- Despite making an offer on a property in the morning I had to chase them later in the day to see if the had communicated that offer to the vendor (they hadn't even tried despite me requesting some level of urgency given I had to leave the area in the next couple of days).- I would get random updates weeks after the event during the legal process. Given I was just liaising with my own agent, solicitors and the vendors directly this wasn't a problem for me but does further highlight the theme that Peter Lane weren't very proactive.I get the impression that the company is a well established brand in the region, is trading off that brand and has therefore got a bit lazy and stopped doing the things it probably did well whilst the brand was established. From what I saw from other agents during the house search process there are more hungry and proactive agents out there that delivered a better service. My views are clearly just based on my transaction and so could be skewed during what is no doubt a challenging COVID impacted period of time - however, based on my experience here I would not use Peter Lane as an agent for a house sale and if you are a buyer I would be prepared to be proactive if Peter Lane is the agent!
July 2021 by leslie Howcroft
Very Professional and Helpful service. We have been very happy with the service that we have been provided by the team at Peter Lane in Kimbolton especially Cath Hoof who has been keeping us fully informed throughout the process. We would have absolutely no hesitation in recommending the services of Peter Lane. Many Thanks.
June 2021 by duncan baker
I was impressed by their detailed local knowledge and the quality of their advice during a difficult sales process exacerbated by lockdown(s). the team were proactive when issues surfaced and very responsive to our needs.