December 2023 by Mantas Garbauskas
Went in 10 years ago to open an account, a tall blonde elderly lady didn't gave me a chance to do it, because I haven't had a job. She wasn't impressed by the fact I told her I need the account in order to get a job which is already on the way, the only thing I need is the account . At the end I went over the road and at Barclays I got my account in matter of minutes. Now I run a successfull business with great profit to Barclays too, Thank you!
October 2023 by Don Joy
Good service
July 2023 by Richard Gibbons
Always dealt with professionally. Been a customer for many years.
April 2023 by Ondina Freitas
Thank you so much to Linda for her understanding and help in solving my problem. Excellent service !
March 2023 by Jessica Rose
Excellent service received this morning at Huntington branch from James and Jayeeta. Thank you very much.
December 2022 by Judyta Nieradka
Terrible service. Been waiting for 20 min. Finally I had enough waiting with my 3 year old and left
December 2022 by Caleb Fielding
My money is in this bank until tomorrow. Today I went by and asked for them to certify a document. They refused. They said they only certify documents for lloyds, nobody else. A part of doing business with a bank is having them certify things when you need them to take 1 minute and certify something, if they refuse to do that part of their business, then I am going to do business with a bank that does what banks do. Not just holding money but certifiying documents when called for.
October 2022 by Richard Folkson
Excellent branch.Visited on Saturday morning for advice on a money transfer and to get out cash. Spoke with two people who could both have not been more helpful or pleasant. Excellent service and very professional. Thanks
July 2022 by ioan cocicodar
the bank
February 2022 by Rob White
Advised by Lloyds employee over telephone to visit in branch to verify identity for an ?online? application. I said I?d visit after work (3.15 finish) the next day. Only to find they shut at 3.30! Ridiculous! Door closed in face ?we?re shut?. Early closing should?ve been mentioned by the employee online to save my wasted journey.
July 2021 by Mia Southwell
Friendly and helpful staff, clean and safe establishment.
July 2021 by Wai Man
Customer service is so so slow and not very helpful
July 2021 by Kate Robinson
Just been in to do a CHAPS transfer. Was told that they could do a Faster Payment instead, which they did: quickly, efficiently, politely and with no charge. Also learned that they had stopped a potential fraud involving a large sum of money the other day. Very impressed; thank you.
September 2020 by Sally Platt
Poor service!The staffs made a promise a phone call back but heard nothing for weeks. We left a voicemail for amounts times. We have been going back and forward to the bank for month and was told that they will support us but NO- we are being neglected by them!Very unhappy!!
July 2019 by Adrian Makie?a
Ridiculous slow customer service, 4 people waiting in a que... no one is willing to help... time to change the bank... Luisa as a branch manager and she is not doing a great job
