8AM - 8PM
A
Home Improvements
“What great staff, firstly Ollie, he helped me find some bungee cords in diy section, then 2 nice ladies helped me to buy a floor lamp that was discontinued. All 3 went well beyond the extra mile. Thankyou”
“Friendly and helpful member of staff brought out 4 breeze blocks to collection point 1.
Had the impression they were happy to do it and it wasn't a chore, definitely a better experience than previous one.”
“Sarah and Hishaam, customer service colleagues, were helping two ladies when I arrived. Patiently they explained the differences between products to help their choice.
They were just as good with my query, so to B&Q, I say, you have great staff, who use their knowledge well and ask good questions to find out the facts. That's why it's the first choice of store for me and I hope that staff who create positive shopping experiences are rewarded too!”