February 2024 by Kieran Arthur
Purchased two sofas from Elphicks and had a brilliant experience from start to finish. Made to feel welcome upon our initial visit and the team were extremely helpful and accommodating. Ordering the sofas was very straight forward and Elphicks communicated efficiently and if anything, exceeded expectations, as the sofas were delivered sooner than anticipated, which was followed by an efficient delivery. Would certainly recommend Elphicks to anyone and I am sure we will be back in the future!
October 2023 by Tim Johnson
Fantastic service from Aidan, could not have been more helpful.
October 2023 by Susie Pollard
Wonderful service, staff couldn't have been more helpful
August 2023 by Sharron Scott
I cannot recommend highly enough. From the moment you walk in the door the shop has a great selection of high quality furniture. What really recommends this place are the staff and their extensive knowledge of the furniture and how helpful and patient they are. Very rare to get this kind of experience today.
August 2023 by Leanne Bates
Ten out of ten for Elphicks service, friendly knowledgeable staff and quality furnishings, we have never been disappointed. Keep up the good work!
August 2023 by Roger Rhodes
I have been using this retailer for the last 30 years and have found them to be highly courteous and helpful at all times with most affordable pricing. Thanks again for your assistance with my recent acquisition of the sofa
August 2023 by bob pick
With over a hundred years of serving the public, I can only say what a wonderful experience shopping at you store was, from the moment we stepped through the door to the day it was installed in our home.We have been impressed by the care and concern shown throughoutThank you highly recommended
August 2023 by Carmel Lawrence
I have been an Elphicks customer for over 20 years, an excellent supplier of quality furniture, most importantly I rate the staff very highly, extremely knowledgeable of their high end products and always willing to go the extra mile for their customers.I would recommend them without hesitation.
August 2023 by Dave Feldman
Highly recommended - great choice of quality contemporary furniture, pictures and accessories. Family run business and the staff were very helpful and attentive . We live in St Neots and visited on a Saturday (10 minute walk from railway station).After finding a sofa we liked the look of we weren't sure if it would get into house . No problem - someone would come out and check which duly happened a couple of days later . Even better they unexpectedly brought the sofa with them and it looks great in situ. Thank you. We love the new sofa and so does our cat !
August 2023 by Ross Wood
We purchased a British made corner sofa, wiemann wardrobes, divan and headboard, Italian TV cabinet, rug, clocks and much more. Elphicks only deal with quality furniture. Thanks to Kim, Jon & especially Sue for the furniture for my family home. Furniture arrived within the timeframe Elphicks quoted. Brilliant family run business to shop with. 5 stars!!
August 2023 by Nic Ward
I have shopped at Elphicks for many years, they really are the best place for high quality furniture and other related items such as lamps and mirrors. The difference is the friendly service, knowledge of the products, right through to getting the right design for entire rooms
July 2023 by C Beeson
Having bought a zero plus chair many years ago, a spring broke. Jonathan contacted the manufacturers and 2 springs were sent free of charge direct to us. No financial gain for the company, but as on other occasions, excellent service from Elphicks.
July 2023 by Aiden Jones
Family Run Business For Over 120 Years. Always Worth A Visit If You Are In The Area.
July 2023 by Simon Scott
We ordered two bedroom chests and given Elphicks reputation were happy to wait for a number of weeks for them to be delivered. When they arrived they were put in place and within a few minutes it became apparent that one of them was defective, the door would slowly open on its own. I phoned Elphicks and we set a date for them to come back and have a look, we waited in but they didn't turn up. I phoned them and someone did come out a few days later. He tried to adjust it, suggested the floor wasn't level or the unit wasn't level but eventually agreed that the unit was defective and he ordered a new one. He told us that he would accompany the delivery to make sure things were ok, when it was delivered he was no where to be seen.I would have expected at least a phone call but nothing, complete silence. We were going to purchase a new chair for the lounge but have since changed our minds, we have no confidence in their customer service.
July 2023 by Alan Lea
Excellent service from an established family firm. We have bought furniture at Elphicks for a few years now and always found them extremely helpful and friendly , they will go the extra mile to help their customers. They also have a good range to choose from. Highly recommended.
