February 2024 by An ia
Yesterday I went to this pharmacy to get my prescription. I had to wait 40 minutes because in front of me was a queue of 6 people and about 7 people behind me. It took the woman behind the counter about 8 minutes to serve each person. When I asked why it takes so long she answered that they are short of staff. I asked her why I had to wait about a week for the pharmacy to issue the prescription and she said because they are short of staff. When I explained that I was without medication for 2 days and I had to take half of prescribed dose for 2 days, and that I have a heart condition and high blood pressure etc. and that it is not good to be without medication, and that I will complain about their services where possible, the woman behind the counter without the name badge ( short, thin, and with long black hair) smiled and told me that she will complain about me.The prescription was issued by my doctor to that pharmacy on 20th of January 2024 or earlier and I got it only on 26th of January 2024 in the evening, I believe only because I called my surgery trying to find out what had happened to my prescription. I wonder if someone could make sure that patients are not left for days and days without medication by the staff working in this pharmacy.
February 2024 by Alison Jones
Horrendous, do not answer the phone or send out texts when meds are ready resulting in my 87yr old father queuing outside in the cold for over an hour. Had we received a text the day before when the meds were actually ready we could have picked them up straight away.
January 2024 by FH
Very friendly and helpful pharmacy. Although it doesn't open on Saturdays, it's great it opens until 6.15 on weekdays.
January 2024 by IT Dubois
Small, cramped, disorganised and woefully slow. Should be shut down.