December 2023 by Robert Judkins
There are power points at some of the tables but they don't work, so you settle down with your laptop only to find you can't actually use it. Also, they have an upstairs but it's pretty much never available for customers. In the early days, it was always open but it seems the staff want less cleaning to do at the end of the day so they just close it off. The ground floor gets very crowded and chaotic for this reason.
December 2023 by Szija SK
Lovely staff, helpful and kind, ordered a coffee for a disabled friend but by the time he came out of the toilet it went cold. The staff immediately offered a new drink not letting me pay for it although I wanted to. That is proper customer service, thank you girls.
December 2023 by Shannon Mcdougall
The ladies are always amazing no matter how busy they always as how your day is, they always make the coffees exactly how they should be! And they are just a pleasure to talk to! It feels friendly and inviting everytime!
December 2023 by Barry Benton
Busy coffee shop in the cloisters, the staff were efficient but not overtly friendly.Coffee and other drinks as they should be
November 2023 by Graham Bruford-Row
The stink from some of the dogs in your store spoilt our morning coffee.
August 2023 by Longdog 67
Dirty cups & plates left on tables. Staff standing around chatting. Floor had straws, napkins & rubbish left.
August 2023 by Dan M
Visited on a Sunday morning, ordered two Cold Brew Coffees.After a few minutes wait in line, we waited another 5 to get our drinks.Very very bad. Didn?t taste like coffee whatsoever!Water and ice is all it tasted like, not Caramel etc ? if we hadn?t walked into the high street and tasted before hand I definitely would have gone back, instead it went straight in the bin - Both of them.Possibly the worst Starbucks I?ve ever had.
July 2023 by Neill Addison
To get to the counter and tender cash, they tell you they do not take money. Makes me think they lazy and don?t want hassle counting up at end day. I understand COVID but in July 2023 there is no need disadvantaged adults who prefer cash. Put on your door card payments only.
June 2023 by Maggie Poon
Good place for afternoon coffee break or studying, quiet and relaxing environment.
May 2023 by andrew day
Ely Cloisters Starbucks, what can I say?.always a warm friendly welcome, so many regulars who return day in day out for their fix of coffee, a quick chat with the wonderful barista?s!The place ? where, everybody knows your name (Elvis) and their always glad you came?
April 2023 by Pat C
We visited Starbucks, Ely today, the service was outstanding, the drinks were lovely and hot given my wife is particularly fussy about her hot drinks and the cleanliness of the shops was good
April 2023 by Becky Boon
The staff members were all accommodating and lovely!! I had a soya flat white and it was delicious (with a lovely pattern on the top which added to the experience). The cafe was being cleaned regularly.
April 2023 by Pun-Intentional
Gave my Vegan partner normal milk cream on her hot chocolate. She's been ill for 2 days now.Definitely going to avoid.
March 2023 by Matthew Charlton
One star because i cannot give zero, filthy!
February 2023 by Donna Hunt
I visited Starbucks in Ely yesterday with an individual that I support. Firstly I was quite shocked that they DON'T accept cash payments ( the guys that I support don't have the capacity to have Debit Cards ).Secondly, the xost of £3.80 for the tiniest ( like baby chino size ), cup of coffee, is absolutely extortionate. There were empty cups and crockery on all the vacant tables, and therefore were not clean. We won't be visiting it again and I certainly would not recommend it.
