August 2023 by josh s
The deliveries are always late. They often have things missing. They can't get you the missing bits for another week.When you ask for a refund on the missing bits they agree but they're never process it.You call up and ask for information and they say they'll call you back and never do.They offer to get something in for you and then you call back later find out they never bothered.
June 2023 by dorothy mistry
Extremely helpful lady I just spoke to, my delivery is arranged.
March 2023 by Richard Johnson
Great delivery yard staff always on the ball great work all round
August 2022 by Keir Conway
Driver and trainer delivered to my address. Trainer forced one of the already open gates further open and now the motor makes a nocking sound every time it closes.Materials all fine. Clumsy delivery staff.
May 2022 by Wayne Moss
Soil pipe here using my account Is triple what both Travis and Screwfix charge in Ely. Spend wisely, the staff here aren?t in touch with reality. Bury St Edmunds branch on the other hand are excellent.
July 2021 by Nick Toms
Ok prices. Nice bunch. Professional warehouse guys. Shame the online account management is so pants.
July 2021 by Katheryn Harmer
Lovely lovely staff, very helpful!!! Especially when one can't see past the end of one's nose hahahahaha!!!
June 2021 by stephen lamb
Had what I needed in stock, gave me some good advice and very helpful staff.
June 2021 by Chris Taylor
Very helpful
April 2021 by Tim Gale
So I drove down to purchase some cement. Twas a Saturday morning. The yard looked like a Tsunami had passed through. Really untidy. A chap in said yard did, without doubt, respond swiftly and cheerily to my request for cement. "No Sir, Clean out of stock. Be in Monday." There was no cement. NO CEMENT at a Builders Merchant. So on the Monday I placed an order online. Took my money and gave me delivery date of Wednesday. That was cool as planning to carry out work over upcoming Bank Holiday weekend.Get to Tuesday and receive call from Kings Lynn depot saying that order has been bounced to them as Ely won't have stock. Fellow at Kings Lynn politely explains that they don't deliver to my area and that he will bounce the order back to Ely and put delivery down for Friday but he can't guarantee it.Later in the day, not feeling confident about Friday, I call Ely where a fellow tells me that he happens to know that and they won't be getting an order until after the holiday weekend. I can only speculate as to who was planning to tell me. OK say I. Can I have a refund please. "You'll need to ring Kings Lynn for that". The man in Kings Lynn did apologise for the inconvenience and did make a point of telling me that any branch could do it but that he would sort it out. I know there are bigger issues afoot. Just such a waste of peoples time.
January 2021 by Sara Birch
Very helpful and good stock availability. Could only have been a better experience if they could have delivered my gas bottles instead of me collecting
October 2020 by Mark Sutton
Great ,helpfull staff , Thankyou
October 2020 by djsoapy1
Excellent.
July 2020 by richard buxton
Fantastic Branch
July 2019 by StudioNova
They actually do have the Jewson lot!
