March 2024 by Gokhan
They need more stuff only 2 people serving the
March 2024 by Jet Tuck
Slow, very slowThey weren?t even
January 2024 by clive sweeting
Been to alot of costa over the last two months. Got to be completely honest, this one was and is one of the better ones. Clean tidy toilets the same staff were friendlyKid-friendliness: Staff were friendly helpful
January 2024 by Zaki Roberts
Max is by far the most friendly, kind, funny barrista working in this costa. Please can we give this man a bonus! Travelling from Birmingham and visiting this store twice was really a pleasure due to his customer service. Merry christmas Max! :)
December 2023 by Janet
There are too many crying infants and large pushchairs to contend with to have a really enjoyable visit.
December 2023 by Martin Pember
Just popped in for a coffee.
November 2023 by Getaway51414570405
After walking around Ely early on a Monday morning,needed coffee to warm me up also has a toasted tea cake. They came together at the same time so no waiting around I was asked if I wanted jam and butter great! Needed the toilet later on which was clean. Yes I will be going back coffee was great as was the tea cake. The staff were friendly and helpful and one had a set of reindeer antlers on ?
October 2023 by Al M
Such a lovely Costa, really lovely helpful baristas and a very pleasant clean
September 2023 by paul gray
What an absolute joke took me 35 mins to get 2 drinks to takeaway. The staff walk around like
July 2023 by Daniel Lopez
Turned up just after five on a Sunday, said they can not do a coffee as they cleaned down. It says close at half five not five said to the staff about changing the time so you don't have anyone turn up asking, they both started to argue back saying they cleaned down can not do anything nor change the time on Google. So before doing this review I changed the time on Google for them to stop anyone else dealing with the problem I dealt with on this day, I probably would have forgot about it but as they both wanted to argue why they don't serve customers 20 mins before they shut. Understand everyone wants to get home but I'm sure they don't finish till six so gives them half hour cleaning after they shut, better customer service wouldn't go a miss here as I've been in Costa near when they close and been served.
July 2023 by Ian Halsey
Friendly staff, brilliant service and great food.
June 2023 by GrandTour57394315879
My friends and I went to Costa in Ely, in the town. The tables were filled with previous customers dirty cups, wrappers, etc. The incompetent staff, we?re chatting amongst themselves. We will be visiting Starbucks or Silver Oak on the market place in future visits to Ely.
April 2023 by tim estabrook
Lovely costa coffee. Staff are brilliant. Even with a long line you?re not kept waiting. No matter how busy it?s been, it?s always clean and tidy.
April 2023 by Pauline
Very friendly and helpful staff. Although I held up the queue, the lady barista helped me sort a problem with my Costa app. Thank you ?Parking: Excellent
February 2023 by Martin P
Some say all Costa's are the same, not true. What makes each one different are the Teams who work there.. The Team here are Professional, Polite, Engaging and Attentive. 10/10
