August 2025 by Jill Iredale
Thanks Ken!
I had a new Boots card and lots of receipts with points to add on it. Ken patiently went through them and added them on. Service with a smile.
May 2025 by Patsy Merrett
Took my grandchild in today. I had concerns he may have an ear infection. The pharmacist on duty was very helpful, showed us to a private room and checked his ears. He showed empathy and compassion which was much appreciated.
April 2025 by Joe Bryant
Pretty decent Boots with friendly staff, but could do with having fewer promotional aisles (summer/christmas) and having more standard stock as lots of beauty ranges aren?t available. Also the photo printing machines are very temperamental
March 2025 by DIANA CAROLINE SMITH
Been going to Boots for years.Br.in Ely has mostly very unhelpful & rude staff.A male pharmacist made people lock the foors at a lunchtime whilhanded my medication to me which I signed for.I have reportrd him to their head office.However as have been advised that many Boots are closing down this is not surprising. Told the manager & they refused to take criticism.So have found elsewhere,where the staff are polite & helpful.
March 2025 by Ethan Hunt
The worker interrogated me for just some condoms and lube
March 2024 by Connor Hart
Came in at 5 mins before closing time and i can completely understand that they would?ve had a busy hard day but there?s no need to swear about other customers in front of us. The 3 young people was very good and we was being as quick as possible to get them closed but when another customer came to get her MEDICATION the older man proceeded to call her rude names right in front of us. The young girl behind the till seemed very shocked as well. Seems like the older more experienced ones need some training.
January 2024 by Janet
Best value available, and you can go into a store rather than guesstimate what you're buying online.
November 2023 by YO KAMON
Very convenient to walk there. I like it.
October 2023 by Katy
I got some good deals in there, but I couldn't find everything I went in there for today. The shelves tend to look a bit bear at times.
September 2023 by Richard callis
Friendly and polite, efficient staff
August 2023 by Roxanne Scott
Got everything I needed, shop clean and tidy and staff helpful and friendly
August 2023 by Erika Almeida-Vega
Went to collect prescriptions for my resident's on a Sunday morning, the Pharmacy staff couldn't have been more helpful or friendly!
July 2023 by Jkp
Pharmacy was very good
June 2023 by Harriet Smith
Ken needs training on the till to be able to do exchanges. Other member of staff also clueless.
June 2023 by Tatiana L.
Staff super kind