November 2023 by Tom Alex
Great experience always, friendly staff and comfy seating. Only gripe is we go late at night and we always get the last bits of the popcorn which you can't chew or pick up. Like dust. IF I'm paying £10 for popcorn I expect some decent stuff!
October 2023 by Khaleda
Always a fantastic time going here to watch a film. Comfy seating to recliners ! You always get good deals! The staff are lovely and attentive. One time my recliner wasn?t working , the manager had gave me a free cinema ticket for next time as a gesture of goodwill! The perfect tuning of the seat , the large screen , cinematic experience and brilliant sound!
October 2023 by Raygen Saunders-Johnson
Why have you put low quality seats in the wheelchair bay? Is there any need for it? I was really looking forward to the comfy seats as advertised, but had to make do with the old style seats. This is actively discriminating against disabled people. We deserve the same as everyone else. Poor quality seats, no tray tables (like the other seats have), and a broken cup holder. Unacceptable.
October 2023 by Neil Baker
Very clean and well presented cinema. I paid extra for the prime location reclining seat, but unfortunately, the seat wouldn't recline. Still, I enjoyed the film, and the sound was amazing. Although the seat mechanism was broken, the seat itself was very comfortable.
September 2023 by Andrew Griffiths
Decent cinema overall - much better value after they became more competitive on price. Very comfortable recliner seats (when reclined), but beware - the cheap showings are on screens that "don't" have recliners, in reality have them but are deactivated.The problem is that upright, they are uncomfortable, as they leave your legs dangling about 6in above the floor unless you are well over 6ft tall! Also, please fix the ticket machines by the entrance.Now (for the moment) no parking charges at the Grafton East after 6pm, which beat the normally expensive prices during the day and at the Leisure Park (Light Cinema).
September 2023 by Scott B
Took little one to see Barbie. Seats are old but very comfy, reclinable and each comes with a movable table. We only ever go to this cinema since we found it. The way a cinema should be!
September 2023 by Kayleigh McEvoy
Recliners are great if they're not broken like the one I got. Company/staff here should block that seat from being booked online. Other than this, the actual screening was good and so was the food/drink
September 2023 by Abdul Rehman Sharif
Definitely the best cinema in Cambridge, it's clean, seats are the absolute best! - the only bit would be that most screens are quite small however it still is much better than seeing a movie at your home.The ticket prices are also quite cheap vs. others
August 2023 by Abhinav Kohli
Really nice staff - extremely helpful and supportive.At one point the staff carried some of my food items (purchased from the stall) till the seat so it doesn?t fall over.Good pricing.Recliners are amazing, smaller rooms so not very crowded and noisy which definitely helps.
August 2023 by Janani Jaanu
We booked Recliner seats, But none of the recliner works in Screen 1. I already saw Avatar in Vue , where the seats and The whole theatre looks so spacious and classy. But, this screen 1 seems like bad and totally disappointing . You guys should play Jailer in nice place.
August 2023 by Edward Claydon
Visited Vue in August to go see the Barbie movie, the cinema is spread over three floors with the entrance and popcorn and tickets counter on the first floor of the Grafton centre. There are 8 screens at the Vue cinema with multiple recliner screens, these recliner screens not only allow you to recline to an almost vertical position (if that is how you want to watch your movie, I wouldn't advise it) but also has large leg room, a desk for drinks and popcorn and these chairs are super comfortable.Parking is available at the nearby Grafton multi story parking, it's about 20 minutes to the train station by bus at Newmarket Road or a 25 minute walk.
July 2023 by Diyali Ghosh
I love to watch movies here. Chairs are more like sofa structure and very comfortable. Here is food court and good toilet facilities. If you book early you can get cheaper tickets as well
July 2023 by Elena M
Disgusting parking and cinema- carpark smells of urine and cinema area hasn't been cleaned for ages. Recliner seats have all sorts of garbage onto them.How on earth can you relax when everything is so dirty and unsanitary?I've never been in a more horrible cinema.
July 2023 by Deniz Shener
The recliner seats were extremely comfy and didn't disappoint. The actual movie theatre was one of the small rooms but it didn't have an affect on the movie. It just depends on how large of a screen you want to watch a film on. And lastly the popcorn was very nice but the people serving were very slow.
July 2023 by Steven Alexander Simmonds
A great first experience of this cinema chain.Loved the reclining chairs and retracting tables.Spacious clean cosy.Refreshments deals very competitive.Happy to come again and reccomend
