February 2024 by Cleo Wells
I came in today (25/02/24) with my sister. we have both been in a couple of times and each time the customer service has been amazing all staff are so nice, helpful, and very funny too.today when we came in it was for a piercing. James was amazing, he was so funny and sweet, he went through the process in detail so we understand it all. he also made my sister feel comfortable because she has a fear of needles. the whole procedure was very quick. overall everything was perfect, the piercing also looks amazing too.
February 2024 by F11
Rude! Unprofessional! Avoid! It is the hardest place in the world to buy something from.The young girl with long dark hair who served me was quite rude. She acted like I was scum on the bottom of her shoe and didn't want to give me the time of day.Somebody needs to give her a good lesson in manners and customer service. If you don't like your job, nobody is forcing you to be there; get a new one.If I were to go back and she was the only one free, I would opt not to buy anything at all.I could have got better service at Pandora????
December 2023 by Nicola Irvine
Been coming for ages now, the jewellery is amazing, but the employees in Cambridge are even better! All the kindest people genuinely there to help. Will always love coming to Thomas Sabo in Cambridge.
November 2023 by Neil Braybrook
Exemplary customer service. Extremely helpful when an item was out of stock. Aided us through mail order and supplied coffee & Prosecco whilst doing so. Highly recommended.
August 2023 by Via Via
I recently visited Thomas Sabo to have a browse at the rings for my 21st birthday at the weekend. All the staff were lovely especially Ashley who was ssooo helpful and informative. I ultimately went for the ring he recommended and got discount just before the offer ended too! 5 stars I can?t wait for my bday now xx
May 2023 by Tatiana Akritidou
Lovely place , frendly staff,nice service
January 2023 by Gemma Dudley
Real difficulties with UPS delivery. Will not be ordering from them again.
October 2022 by Stuart Fountain
Excellent, attentive service, both employees in Cambridge store went above and beyond
October 2022 by Meena Pongsawang
Super friendly x
October 2022 by Carol Tough
Just love this shop!
October 2021 by kyle wright
Great range of products and very helpful staff, went in today looking for some rings and a young lady measured my fingers to find out my ring size, and was very patient and found the products I was after; even when I couldn?t make up my mind of what ones I wanted because they have so much good jewellery to chose from. If your looking for anything jewellery related I?m sure they will have something that suits you , 100% would recommend
October 2021 by Gillian Bean
Amazing young man helped me today. Went above & beyond. Great customer service. Highly recommended
October 2020 by Suzi Addison
Fantastic customer service. Very impressed.
October 2020 by Jo Nield
Helpful staff good range of products
October 2020 by John Yeo Hog
Staff very helpful
