September 2023 by Jeremy C
They don't actually do anything. Orders take >1hr and aren't even in the oven. Quicker to make your own pizza, including milking the cow and making the cheese. Hardly ever answer the phone. Never confident they understand you.
June 2023 by Elizabeth H
Worst experience I?ve ever had. I asked for the chicken to be cooked more as it was underdone the previous few times and had to be cooked at home. I was told by the manager that I was an idiot and didn?t know how chicken should be cooked. He was rude, unprofessional and insulting and clearly has no training in customer service. I tried to take it to Domino?s HQ and they just passed the complaint back to the manager himself instead of taking any responsibility for who they agree to franchise to. They repeatedly told me the store owner had responded to me and I got no apology or recognition of the appalling treatment I experienced. If you want to be abused and called names then feel free to try to complain. Will never ever buy from here again! EVER! AWFUL AWFUL AWFUL!
March 2023 by jamescZ730RY
Order took over two hours to be delivered due to lack of delivery drivers. If you order Pizza pick it up yourself. Our Pizza was cold but managed to get a full refund.
December 2022 by Milli346_4
Awful service!! I called up to ask where my order was after one hour of waiting (estimated delivery time was 30 minutes), whoever picked up the phone asked me to wait without any ?hello? or reasonings - I waited for 2 minutes then hung up and rung again. He answered the phone instantly with a rude tone of voice, and spoke over me. After asking him not to speak over me, he threatened to cancel my order. I rung again 25 minutes later to see where my order was as he told me it would be here in 15 minutes, he spoke over me once again and all he said was ?give me your address? - after giving him my address, he said ?I told you earlier it?s on its way?? I am appalled, and this is not the first time I have been spoken to in such a manor by your staff!! Cambourne domino?s is a disgrace. The fact it?s got 2 stars on trip advisor speaks for itself really. Get. New. Management.
December 2022 by craigcP8077FQ
I ordered at 17.22 and am still waiting for my delivery at 19.15!! I rang 40 minutes ago where they stated it was on its way and still nothing has arrived! Avoid at all costs!!!
October 2022 by 817lucasj
Manager Martin very rude and arrogant. This funny littl fella should be fired. Overpriced poor quality pizza. Delivery always late and pizza usually cold.
July 2022 by Adrian D
Hour delays for collections. Manager blames head office & calls customers greedy for wanting refunds & compensation.
May 2022 by yvonnegC1466KW
We had a problem regarding paying cash, but one of the employes was so very nice to help us out with that! Thanks to miss Ortac we had a great meal, so thanks again. Our ordernr 420059
April 2021 by 312ssae
Very very upset. I paid my pizza online , money was taken from my bank account and no order was placed. They told me I should order again. Never again.
November 2020 by Tastetester01
Very good, great food great employees except from one blonde male employee who was clearly very miserable and then decides to Chuck the garlic and herb dips across the table with an attitude of complete disgust, unlike the first employee who handed the pizzas over and wished me a good day
December 2019 by stuartsJ9529GM
This is the worst service I have come across I pay for the pizza to be delivered and they take my money ... pizza turns up and the driver asks for a second payment as the website is down and I will get a refund once it?s back up and running again ? I don?t think so .... I now have to wait for my money to be returned do not use these jokers
