January 2024 by PG
Cambridge Grafton Centre branch. Excellent customer service. I was returning a watch that I had purchased online that had some issues, Wendy could not have been more helpful, returned the watch and purchased a different one a very positive experience.
September 2023 by Catherine Robbins
Brought a watch in for battery replacement which lead to some other issue. However, they immediately sent my watch away for repair and I?m extremely pleased at the result. Very well handled. Thank you.
August 2023 by Ernesto Lowy
great customer service. The lady working there was super helpful and did not hesitate to guide a person without jewelery expertise
July 2023 by Marc C
It's is a relatively big shop. The staff were extremely helpful. Was disappointed that I was unable to purchase a metal strap for my watch, due to no stock. Apart from that they seemed to have everything bar what I was looking for.
March 2023 by Alexandra Starr (Photography)
One of my fav places to buy preloved gold from, and of course Sovereigns too, I specially love TH Bakers branded gold rope necklaces and bracelets, the diamond cut gives such a lovely sparkle to the bracelet, very eye catching and folk always ask me where I got it from! Cannot fault this retailer at all, excellent!
March 2023 by Harvey Patel
A large selection of gold jewelry, nice sellers.High quality product, a large selection.
October 2022 by MA
We had a little issue with my ring, and I was very upset as I thought my wedding ring wouldn?t be ready on time because of this. But Wendy the manager did everything she could to manage the situation and I am so thankful of her hard work in this tricky situation. Thank you again Wendy for your professionalism and your kindness !! You?re a superstar and I would come back for sure and would ask especially for you to take care of us. I highly recommend to come to this shop, and even if you encounter any issue I?m sure Wendy will be there to help you out!! ?????? thank you again!!!!
October 2022 by Lucy Brown
Wendy was delightful. We came in to sell an unwanted piece of jewellery, where the whole experience was seamless. Expert service with exceptional customer delivery. I would most definately recommend to anyone. Well done Wendy!
October 2022 by iDesign Team
Great customer service. Catherine was very knowledgeable and very patient with us. We are very happy with our purchases. Thank you.
October 2022 by W S
They couldn't do enough for us . Felt valued as a customer.
October 2021 by Petar Banchev
large collection of jewelry and attractive prices
October 2021 by swompdonkey see
Great service
October 2021 by Mr Manchett
Roman was really helpful on the phone and in person. The gift wrapping was unexpected and nicely done. I recommend this family jewellers whole heartedly. Their Mont Blanc collection of pens and wallets are exceptional in store as well as their watch rolls too.
October 2021 by Petro Balint
Great selection of quality jewellery! Wendy was brilliant, she listened to my needs and delivered great customer service and 3 great rings.I strongly recommend anyone that is looking for jewellery to go see Wendy at T H Baker!Thank you!
October 2021 by franco kulczycki
Brilliant service. Wendy was very helpful. Great customer service. Cant wait to wear my new watch. Thank you