March 2024 by Darling Reed
Came in last summer to collect a bracelet as a gift. It didn?t quite fit me and was rather big and when I asked if there was a smaller size the answer was no. When I was discussing this with another jeweller we looked up the exact bracelet and saw there was in fact a variety of sizes and the smaller one would?ve fitted me. So after he lied to me I now have to go out of my way and spend nearly the price of the bracelet getting it made smaller.
October 2023 by Christine Barker
Just looked through the windows this time no time to stop and go inside Ps : next time.
August 2023 by Antje Windhaus
My experience with the Swarovski store in the Grande Arcade in Cambridge is always great! Lewis the manager and his staff are very friendly and very helpful! They always go the extra mile to make sure that you are a very happy customer! Thank you so much!
January 2023 by Sarah Brown
I took a necklace in that I had received almost three years ago as a gift. I had no receipt or proof of purchase and I had broke the chain of it sometime ago. The lady in the shop asked if I had any purchase proof but I explained I hadn't as it had been a gift. She then said she would see if she had one in stock and came out and brought me out a brand new necklace identical and said she would replace it. No quibbles! Amazing customer service!! I also had email etc taken and a receipt given and the lady said should anything happen I could come back and I would have proof of purchase, so almost like a long term guarantee. I'm so impressed and so happy that I have my necklace back. Thankyou so so much ??
March 2022 by Anca Dima
Great service. Georgiana was friendly and really helpful today.
February 2022 by Rachel Burbidge
The young lady was lovely and great customer service as usual.
January 2022 by Qais AL-Omairi
Its watches are excellent, their prices are good, and their location is in the city center
January 2022 by Chris Peters
Helpful and kind staff
September 2021 by cecilia millington
Extremely helpful staff lovely store
September 2021 by Charlotte Boutell
This is My Place To Shop. I love their jewellery.
June 2021 by Tony Clarke
Great service and friendly helpful staff.
April 2021 by Tsvetelina Petkova
Not too big, but they've got nice things. Staff is friendly and helpful.
January 2021 by Penny Hardy
Very sparkly
January 2021 by Dan neve
I love this shop.
January 2020 by Matthew Fister
Super friendly staff!! Very accommodating!! Christmas ornaments were perfect this year!!