September 2025 by barbara covell
Lovely caring people nothings too much trouble for these opticians
Make you feel at ease
August 2025 by Hansel White
Good and fast experience with what I required. Peter, the optician, was particularly helpful.
August 2025 by Stella Silvester
My eye test experience was very good but I felt hurried when choosing my frames. In the end my vision was better corrected by my old glasses and I asked for a refund.
August 2025 by Nick Bessant
WOW - I received the most excellent service earlier today with my hearing aids by Sophie & Stacey.. I highly recommend their outstanding service to anyone requiring audiologists..
August 2025 by mark mniszko
Excellent eye testing service
August 2025 by Aga Drobiazg
Great service
August 2025 by Holly Burgess
Waiting time wasn?t great, didn?t get seen on time. But when I spoke to someone at reception they sorted this out, friendly staff
July 2025 by MVX 11V
Thanks specsavers, I can see stuff again! Pleasant experience all round. Will go again A*
July 2025 by Justyna Stankowska
Great service at Specsavers! Sophie and Cheryl were very friendly, helpful, and professional. Thanks to them, my visit was quick and pleasant. Highly recommend!
July 2025 by Lesley Godfrey
I cannot praise Specsavers enough at lion yard, I was meant to get hearing test today. They first looked in my ears and found I had a lot of wax and so Stacy removed the wax for me. I had been putting drops in as advertised, what a wonderful experience that was. It cost £60 but that was money very well spent as I can now hear and when I go back in the future for my hearing test I would get that £60.off of hearing aids should I need them. Lesley Godfrey
March 2025 by Chenxiao Zheng
I had been this store for more than three times. Every time I was met by a chunky lady with white face and ginger hair. She has been so impatient to cut up my words unpleasantly even there was not a queue at all. Stony distant look, indifferent and arrogant EVERY SINGKE TIME. Also went through micro-aggression from another receptionist when I missed my appointment. I am done with these aggressive faces. Will go for another store for contact lenses.
March 2025 by shane shub
Took a pair of Ray Ban Meta to get my prescriptions fitted. The process to get them was 2 weeks as explained. When I collected them I saw a lens was cracked and they had ruined the finish of the matte frames. When I told them about the lens I was told a new lens would be delivered in 2 weeks but the process may cause damage to the frames. Contacted them a month later to be told they were not ordered and they would process it ASAP and I would get a call back when they arrive. It has now been just under 4 months and I still have cracked lens with a tarnished frame that I have spent over £500+
March 2025 by Sara Taylor
Booking online is not easy
There will always have you look at the experience glasses and not asked if you have a budget
The lady who helped me get fitted with the glasses was not good at her jobs at all
March 2025 by James Brunning
I booked an eye test with Specsavers as I usually do every two years and have never had any issues. Once I had my test done, I found two pairs of glasses and purchased them with Anti reflection Lenses. 2 weeks later I go to collect my glasses and one of the Glasses is completely wrong frame, it?s not even the same brand. I now have to wait another two weeks for the glasses I ordered to come and need to have new lenses made for them. Yes the staff there are brilliant, but I?m not happy with the mix up of my glasses. There clearly is no quality control checks for customers, because something so simple like checking the serial number of the frames did not happen.
March 2025 by alice ineveryland
First time visiting the new shop, and I was impressed by the beautifully laid-out space and efficient setup. I was greeted by a friendly, knowledgeable receptionist who went above and beyond by rearranging our appointments so my daughter and I could be seen together ? something not available when booking online. The opticians were super friendly and did a great job putting my daughter at ease for her first eye test.
After the tests, a colleague guided us through the process of choosing glasses. I wanted the same pair as before, and the staff quickly checked my previous purchase and reordered them without any hassle.
The only downside was the lack of toilet facilities. Otherwise, a fantastic experience!
