Shoe Repair in Cambridge, Cambridgeshire

“Had Chris at timpsons look at my car key today which i was having an issue with the battery connection. Unfortunately the physical key would not lock my van itself only through the buttons on the fob and without any power to the fob i was in a spot of bother. Chris literally sorted it for me in the space of 30mins. Big stress of my head not having to leave my van unlocked over night. Definitely will be coming back and will also recommend him to all my pals!”

“Amazing experience! The heel of my dress shoe was coming off, so I stopped in to see what they could do. I dropped them off for just 30 minutes and they were fixed perfectly. Matthew did an excellent job and was extremely helpful. Highly recommend!”

“A couple weeks before embarking on a trek to Everest Base Camp, one of the plastic buckles on my boots snapped; the boot brand were less than useless. Thankfully, Timpson said they could fix it if I could supply a buckle set — and they did! Turned around in under a week and cost less than a tenner — life savers!”

“I’ve been a Timpson customer in Cambridge since 2008 and it never let me down. It’s an amazing business that always delivers great service, including customer service. The staff is very professional and lovely. Today once again at the Sainsbury’s branch in Brooks Road, Rory and Connor were impressive, working together as a great team, they fixed my deceased mum’s watch and bracelet, which had a lot of sentimental value for me. Many thanks again Timpson, Rory and Connor.”

“I went to have a key cut at Timpsons at Tesco fulbourn and the man in there was most helpfull work done good, good price, and good after advise on another issue in witch i needed advise on. I think the kind gentleman at the helm was called Denis. Thank you Mr Denis.”

“I’ve had my shoes stretched here once before - on the 2nd occasion Daniel was on shift; asked if I wanted to try them on, found me a stool, and waited see how they fit and upon finding one was still a little tight offered to re-stretch it for me in the same session (free of charge)! So so kind and friendly, really grateful to have come today! Will definitely be back.”

“I visited your shop located in the Tesco on Newmarket Road and the service I received was outstanding! I needed a key for my post box and your sales associate cut the key but was a bit unsure if the key would work as it was a bit thicker than the original key. I was prepared to take a chance on the key working and was prepared to pay for the key. Your sales associate decided to give me the key so that I could take it home, to check it out and said that if it did work, to pop into the shop on my next shop with the key and I could pay.I am going back to the shop today and pay for the key and shake his hand.Excellent customer service and trust. Thanks for hiring staff that go that extra bit to assure that the customer shopping experience is a good experience.”