December 2023 by Frank S
My visit was very informative, I had purchased a Denon Amp and had various questions to which Kev had all the answers. I then had to phone him regarding some setup questions, and again, he talked me through the settings.I won't buy from anywhere else. You would not get this type of service from the larger chain stores. They are worthy of more than 5 stars. Thank you for your support.
November 2023 by Stephen Dennis
Great service and extremely helpful staff
July 2023 by Ashleigh Heggins
If you need a place to get hifi equipment they are knowledgeable and incredibly helpful.
January 2023 by Michael A
For the long-term...I had a problem with an Amp that I bought 8 years ago from Sevenoaks S & V, Kev and the team in Cambridge helped facilitate the repair and a couple of issues encountered too, and all working perfectly again.
December 2022 by Glenn Carver
Great service from the guys. Having decided on the speakers, the challenge was the amp. After listening to a few and not quite getting the match, their recommendation was spot on. Very happy with the time they spent with me and the service. Thanks guys
April 2021 by J Carmody
I rarely leave reviews but had to on this occasion as wanted to say thank you, and highlight the exceptional service I received from the Cambridge store, and in particular, Andrew.I was looking for advice on a good sound and TV set up, and had a budget in mind, but not really sure what I could get, and just as importantly was seeking guidance on positioning for optimal sound too. This was all going into my converted garage, my ?man cave,? so really wanted to get it right first time!After my initial phone call it was clear that Andrew knew his stuff. He gave me an idea of models and specs to look at, and was available again a few days later when I called to ask possibly more silly questions! In fact, over a period of two or three weeks, and multiple calls to Andrew I finally settled on a spec and placed my order.There was not a hint of hard sell at any time and he just wanted to ensure that what I was going to order was right for me. Andrew is one of the most patient men I have ever had the pleasure of dealing with, exceptionally knowledgeable and a credit to SSAV.
January 2021 by Raymond Cliff
Knew what I wanted was welcomed by staff spent £2000 and came out within 20 minutes having the staff load it into my car Well done Sevenoaks
January 2021 by Celia Jennings
Good local AV store. They go out of their way to help you in a welcoming manner
January 2021 by Joe Caprani
Great customer service, friendly, knowledgeable staff. Thanks.
July 2020 by Michael Perry
Have b&w 607 with strdn1080 amp. Phoned Sevenoaks for advice on an upgrade amp as the introduction of the 607 left a harsh treble with the sony. Expecting Yamaha or denon to be suggested but instead was introduced to Nad 578! On the basis of true, unmolested stereo sound with excellent atmos/Dolby capability. Took the plunge and never looked back. The difference in sound quality, Sonics and balance is non comparable. Never been a great listener to classical but now that's all I do just for the sheer listening enjoyment! Highly recommend and sevenoaks service and assistance top notch
January 2020 by Richard York
Great help and customer service. The best place in cambridge for hifi and home cinema.
January 2020 by hazel mayes
Very helpful staff. Would not use anyone else for our music needs
January 2020 by Clare Woodall
Excellent first class service
January 2020 by graham newman
Great place for audio & advice
January 2020 by Andy Smith
I bought speakers and stands from Sevenoaks knowing getting them home on a bus would be difficult. To my surprise the chap serving me offered to drop them off on his way home after work. I had them by 6.30pm.On top of this his advice on setting up was truly useful. This is proper customer service!I rarely give 5 stars but Sevenoaks Cambridge deserve them.I'll be back!
