January 2024 by Anne Lawson
The staff were rude and unwelcoming. Two of the staff members (a tall man and a blonde young woman) apparently don?t know what they?re doing and were just charging customers random prices from their memory, without even bothering to check. They charged me £10 more than the marked price for a clothing I bought, and when I questioned them, they just said nothing, refunded me and offered no apologies. Be careful when you buy anything here and don?t let themtrick you!
October 2023 by KMG Reigate
Excellent service. Amazing range of college clothing and accessories.
August 2023 by Rhonda Taylor
So packed with inventory and people. I think we spent more time here than the other places we visited. Got the cutest Cambridge sweatshirt and my colleague got a hand made leather bound journal for his son. Lots of cute little gifts for tourists.
August 2023 by Ma Ne
Very good Products and very nice People,++ fast shipping
July 2023 by Nikolay Zyuzin
Fast and nice
July 2023 by Patricia Halloran
Shockingly bad customer service . We dealt with three staff members and they were all rude and made it clear that serving us was an inconvenience to them. They list a large sale because of their poor attitude but I doubt they care!
July 2023 by Alister Beveridge
Super fast and efficient collecting graduation robes
May 2023 by Sora
Went in very confused about graduation gown / hood requirements and the attendant was very helpful and patient in explaining it all to me. I left with my queries fully answered. It was a really pleasant in-store experience. The website is also very simple and clear to navigate, with a good selection of university merchandise.
May 2023 by J?drzej Morzy
Overall a cool place, but be careful about hoodies. My burgundy hoodie stained a ruined a batch of washing and itself. Everything is so pink now.... Terrible quality of the dye
April 2023 by Luca ?Otago?
Great store. Lot of options and pretty much everything you need from Cambridge University?s clothing is right here. Great gift options as well and don?t be scared to ask the staff for help as they are very friendly and happy to help.Below scores are out of 10? Customer Service 10? Atmosphere 10? Presentation 10? Products 10? Location 10?? Parking: Lots of paid parking availableOverall 10
January 2023 by Lily Minerva
I bought a college puffer jacket a month or so ago. I was disappointed at the time as I found a hole in the jacket the same day I picked it up. When I took it back the next day I was surprised to be asked if I could buy a needle and sew it up myself. Luckily, another staff member stepped in and it was taken back to the work room and fixed a week later. I wasn?t planning on writing a review at the time but now, a month-ish later, I have just pricked myself on a sharp pin left in the jacket lining.It?s a real shame as I do love the jacket I bought there. I would be cautious shopping here again.
December 2022 by Alejandro Tabs
They have all the official apparel from the uni, but the person who attended me was a bit rude.Edit: Thanks a lot for the fast reaction. I bought a sweater in person a few minutes before posting the review, but there's no need to reprehend anyone, the person who attended me was quite young and probably just had his mind somewhere else, I'm sure there was no ill will :).
October 2022 by Rebecca Garnett
Lovely, friendly staff who go out of their way to help in any way they can - I can't recommend them enough!
October 2022 by Ran Gun
The most popular University of Cambridge merchandise shop. The quality of products is reasonably good, and if one is not happy with something, they usually exchange or refund without quibble. It is located off Kings Parade, and is literally in front of Kings Chapel.
October 2022 by Jon Chambers
Got no idea who yall are or what yall do but im from the states and me and my gf rescued a dog off the street tonight and named her after your store. The first dog we have was named ryder, also a rescue but from the pound. Second, a young border collie, we've named Amies after very little googling and research. Happy halloween! J&R
