January 2024 by Todd Gy.
I see some reviews here explaining that the customer service here is below standard. I would like to dismiss this.Today I went to post a package, containing contents with a value of over £300+. So naturally I have some suspicion of who I'm selling this to. I had been contacted by someone via 'Facebook Market Place' which I have used several times to sell on; always in cash, never an issue. This time, I was thinking a bank transfer or similar would be perfectly safe. WRONG!I took my suspicions with me and asked both of the workers in the post office, and their immediate alarm bells went off. They had heard similar scams before. Lets just say we hatched a plan and they guided me all the way to the end.I now haven't ben scammed after being on the EDGE of losing my valuable package, and also I would've been out of pocket '£££'. Thanks to their insight and awareness, and genuine care that I didn't end up screwed over, they saved me ALL THE STRESS NO ONE NEEDS. STAY SAFE. Be aware and be grateful to those who serve us. Thank you so much if you two ( you know who you are at the post office) end up reading this review. I am so grateful. Todd.
December 2023 by Amy Batley
Chrissy is so friendly, helpful and has an answer for any questions which customers seem to have. Thank you!
September 2023 by Alec Guest
To say their customer service is awful would be an understatement. Staff are rude, discourteous and unhelpful (Been unlucky enough to have needed to use this place one more than one occasion).Firstly they attempted to overcharge me for a service which I use everyday (Tried charging me for large letter when it clearly isn't a large letter) and when I asked for proof of postage for the items was straight up ignored and told they won't do it. Bear in mind this is a service offered by Royal Mail and as such they were refusing to do their job.Avoid like the Plague.
June 2023 by Joel B
Professional and courteous service here - the woman working even suggested how to save money by splitting the shipment into two separate packages.
April 2023 by Andrew Selbie
Chrissy is the model of what Post Office employees should be - friendly, helpful and knowledgeable. The jerks at the "MAIN" Post Office on St Andrew's Street were totally UNHELPFUL - thankfully there are still some folks around who care about customer service
December 2022 by chrissy pye
This post office is always open Mon - Fri 9.00...5.30 and Saturday 9-1 never follow googled times.
December 2022 by N JJJ
Slooooooooooowwwwwww! Very slow service and always people queuing.
October 2022 by E K
Someone is getting paid for sitting in the office and not doing job, because of strike. Better to shut, it?s not my fault someone is not getting paid enough, so I can?t do the stupid return. If you?re sitting there just take parcel. Btw I can?t do the return, but person behind me could send 1 huge parcel. This place and work is a JOKE!
August 2022 by María
The staff is very kind and helpful here! A good post office in a perfect location
August 2022 by L Ferguson
Super long wait just to drop off some packages, they took 15mins to deal with one customer ahead of us while everyone in the queue waited outside.When I did eventually get inside, the process went smoothly and quickly. The shop smelled a bit strange though.
July 2022 by P B
The manager or whom ever he is so rude its shocking I'll never do my business there again.Royal mail......He needs be kicked out of this post office .
July 2022 by Alessandro Rizzo
Friendly staff always willing to help. Great little post office offering range of services. I have been using this post office since 2018 and had only positive experiences.
July 2022 by Debbie Hargreaves
Kind staff member. Really lovely customer service
June 2022 by K Patino
Best to know what you want as staff not overly helpful. Sometimes helpful but mostly just off. I would advise going to main PO if you can as they can answer questions and offer a friendly service.
May 2022 by Ms Guerra
Best to know what you want as staff not overly helpful. Sometimes helpful but mostly just off. I would advise going to main PO if you can as they can answer questions and offer a friendly service.