March 2024 by István Szabó
I am sorry to say that the staff today was so rude. This is not always the case though. I understand that they have procedures they have to follow, but even if they have to say no, It makes all the difference if it is delivered kindly.The person behind the counter happened to be the manager. She showed good example for colleagues that there shall be no exceptions to anyone which is fair enough.However, she also showed a rather negative example on how to be arogant and overpowering with a "problematic" customer even before we said a word.What a shame.
March 2024 by bin Hao
Paul is nice and explains everything patiently. The office is neat and fast
March 2024 by Cambridge Stacks
Recieved stellar service from a gentleman named Matt both friendly and speedy. Got my licence renewed in 5 minutes flat. Great experience.
March 2024 by Sadie P
I've used this post office exclusively during my time in Cambridge and have never had a bad experience. Sure, there may be a line of people ahead of me, but that's not the fault of the staff. The person who monitors entry will try to help when they are able to do so, often times they will show one how to use the self-service desk or assist in other ways that prevents one from having to go to a live person. When I've had to go to a live person, each has been helpful and pleasant, even when I've done something idiotic.
March 2024 by Tina Trayner
I came in to this branch this morning to send my passport off for renewal, I was served by a lovely lady who advised that I use the self service instead of waiting to be served at a counter for the interest of time. She helped me through the process, explaining all of the options available to myself, making the experience easy and stress free. Thank you to Sara, I will definitely come back to this post office when I?m in the town centre again :-)
March 2024 by Ben Ackers
Says it does driving license renewal but doesn't advertise that this is only specific unlisted times. Wasted journey, wasted parking money
February 2024 by Claire Coulson
Very helpful staff. They knew exactly how to help and were proactive in approaching me in a courteous manner. Very unusual to find such welcoming people in a shop. Thank you so much.
February 2024 by Lucie Lucie
Very polite, nice and helpful staff. They always help me with my parcels, even when I have a lot and it?s taking long.
February 2024 by Zera Park
Friendly, helpful, quick! All you want from an ideal Post Office
February 2024 by Chris Bird
Sarah was SUPER helpful. Couldn't asked for better service. Thank you.
February 2024 by Kearabilwe Orchester Ofaletse
I was happy with Matt and Sara customer service at Andrew Street post office.Thank you for your kindness and regard for customers.Botswana citizen approve and appreciate
January 2024 by Emma P
Great post office. Friendly staff
December 2023 by Shanty Antony
Staffs are so helpful and great service
December 2023 by Linsey Burgess
They were so lovely it was late afternoon and opened a desk especially so I could get my driving licence done. Sarah was very kind - thank you
December 2023 by Karina Rivadeneira
Sarah was extremely helpful and friendly, explained very clearly and suggested best options. Excellent customer service!