September 2025 by barbara covell
I love my marks and sparks quality FOOD VERY yummy
nice friendly staff
THANKYOU EVERYONE THAT WORKS THERE ?
August 2025 by Sam Manda
Wonderful selection of clothes
August 2025 by Karen Stoll
i had to buy some clothes as one of my family was admitted to Addenbrokes hospital nearby. M and S I thought would be just right. I was very disappointed the variety of clothes was very narrow. Felt like an outlet store, not at all the experience i would get at my local store. I thought maybe there was a primary flagshop store elsewhere in Cambridge but there isn't. Visit M and s somewhere else. Maybe the store is about to close. Very strange.
August 2025 by Emily Russell
Ellouise was super helpful in processing my return! Thank you
July 2025 by J T
This review is about the staff. The staff at the entrance always greeted customer courteously, giving the impression that everyone entered is a valued customer. Well done. This is somewhat a big contrast to other shops on the street.
June 2025 by Jodie Sellen
Really rude and delusionally self important staff.
June 2025 by Lauren Dee
I ordered a Vanilla Vanilla Two Tier Naked Cake, and some made to order sandwhich platters. The sandwich platters order was cancelled last minute due to M & S being hacked, understandable. However, when the cake was collected, which comes in two boxes and then needs to be assembled, they were only able to provide half the cake! Disappointing.
May 2025 by andi weiqi
16/5/2025 4pm staff being racist, skinny bloke and mid-aged woman, both in glasses. Unprofessional, inappropriate, rude. Disappointing experience, will not return
April 2025 by O V
Delivery destroyed items, M&S did nothing about it. On the 5th of April, Royal Mail delivered my M&S order in an unacceptable way. Instead of giving the parcel to the neighbours, they threw it into the garden where two dogs ripped all the clothes to shreds. My dogs always bark when the garden is approached so the delivery man knew what he was doing. I called and wrote an email on the same day to M&S customer service and got no response. On the 17th of April I received a reply from Royal Mail saying that they can only refund the destroyed items (£75 total) when M&S contacts them. On the same day I contacted M&S customer service again but again, no response. I regret that I was buying items from M&S for years.
April 2025 by Annie Fleming
Have tried to contact Cambridge store 8 times by phone every time the call is not answered!
Appalling customer service.
March 2025 by Gorintla Vamshi Krishna
Nice coffee and amazing art by Rakesh.
It was pleasure meeting this cafe. Amazing service.
March 2025 by Maria Valasaki
I am a big m&s fun but I have found hair in (a) salmon quiche Lorraine and (b) bbQ chips.
I will still keep shopping from that shop but finding hair is not good.
January 2025 by Gareth Evans
Christmas ruined!! Ordered a fresh turkey. Only to find the inside completely frozen solid!!!! Ruined family christmas dinner!! First time we have had the whole family in one house!! Will not be ordering turkey from Marks and spencer again!!
January 2025 by Emily Moore
went in there and was accused of stealing. and grown worker man was staring and following us all around the shop wouldnt recomend
October 2024 by Anastasia Artemyeva
Attention this place only sells women?s clothes. For men?s you should visit the store at the Market square (where MS Foods is, 1 floor).
