October 2023 by Kit Naidoo
Had the loveliest chat with Chloe this afternoon. She helped me find the exact cleanser routine for my skin and we had the best conversation. I always have a great customer experience at Lush but Chloe really made it extra special and memorable for me today.
October 2023 by Laraib Khan
Had the pleasure of meeting Molly today in Lush Cambridge. Amazing customer service and a brilliant attitude. Provided amazing advice on her expertise in hair care and tailored our visit to my hair concerns. Definitely will be visiting again! <3
October 2023 by Rebekah MacLean
I was helped by Jen to choose a face mask which were suitable for my skin - she suggested a few and explained their benefits. She was super patient answering my questions and overall just lovely! JT was also lovely at checkout and enabled me to leave a review for Jen when I mentioned how lovely the experience had been. I find that Lush can be a really overwhelming place, so I?m very thankful for the help today!
October 2023 by sally zeidan
I was helped by Chloe and Hetty, who are absolutely lovely. Lush is a place I love to splurge in and the ladies there are phenomenal! Customer service is always the best. Thank you so much!
October 2023 by Tyler Wallace
Sarah was super helpful today. I was having a girl's night and was buying some face masks for it but couldn't decide between two. Sarah described both and helped me pick one but also gave me samples of the other face mask which was lovely and I'm sure will go down a treat! ?? Lovely staff as always
October 2023 by Gemma Eungblut
I experienced just fantastic customer service today in Lush. Jas was calm, knowledgeable and listened to me. She is a real credit to the team, and I will most definitely be returning because it was so pleasurable to shop in such a lovely environment. Thank you, Jas!!
September 2023 by Isabelle Hayward
Had the honour of meeting lovely molly today! She was so sweet and kind, we had a conversation about the shower jellies as I?ve sadly been advised against baths due to pregnancy. She was so understanding and was advising me with amazing shower products still just as good as the bath bombs (which I did purchase). Molly made me feel so welcome and she deserves the best employee ever award!
September 2023 by Sarah Aeon
We came in for an evening event and I just wanted to say thank you to Rhianna for keeping my daughter happy and engaged and thank you to Chloe for being so warm and welcoming, (and for your patience when I managed to completely ignore the instructions for one of the tasks!)We will definitely be booking again :)
September 2023 by Sharon Thacker
Served today by Saff. She was brilliant, she was very helpful and friendly! My husband suffers from eczema and very dry skin, and Saff's advice was great. I can't say anything bad about the store, staff or products.Thank you, Saff for all your help ?.
August 2023 by Ambir Tom
Visited this week and had the best experience! Had amazing help from one of the staff members (so sorry can?t remember her name but began with an R) and she helped me with presents for my sister in law and also treated me too- thank you so much, made my day! Customer care at its finest!
August 2023 by Stuart Evans
Popped into the shop at lunchtime today to get a Birthday present for my granddaughter who?s is 17 on Sunday. Molly was a great help in choosing a nice selection of gifts. Thank you so much
August 2023 by Rajeev Dani
Gifted a couple of products to my wife from this store. She absolutely loved it. The staff at the store was very helpful. We reached the store one minute before it was supposed to close and they let us shop.Really appreciate it. Thanks.
August 2023 by Lady Tottington
Staff are really friendly, welcoming and didn't misgender me ?
July 2023 by Carol Dunn
Popped in here to check for possible new products. Staff were friendly and helpful as they are in all lush stores. The scents in these stores are amazing. We always buy their shower gels. Definitely worth a visit.
July 2023 by Bethany Warton
I was very impressed with my experience at Lush. Chloe did a fantastic job and was very knowledgeable & friendly. All the ladies were so great with my kids so I could look and get what I wanted. Thank you all! Great job ?
