April 2023 by Oskari Grönroos
Always lovely atmosphere, with staff that are happy to just have a chit chat with you, instead of pushing for the hard sell. The items are all wonderful, and the service is great. I wish I lived next door!
March 2023 by Marina C
Two-story store with multiple kitchen and household cleaning items. kind attention.
October 2022 by Travel Tart
Shopped here because Ipswich branch closed. Very good service, knowledgeable staff. My favourite purchases were the Victorinox 3 small knife set (£16.99 and a good investment if you want decent lightweight reliability) and a dinky measuring jug which we travel with when self catering. Also visited the Edinburgh and Northallerton branches which were equally as good!
June 2022 by Brian Lee
Great customer service
April 2022 by Maureen Evans
Great and friendly service from Karen! THANK YOU!
February 2022 by Joe Cole
Thank you to the member of staff I spoke to today. She was not only able to find me everything I needed, but she spotted that I had a Farrow & Ball bag on me and started a lovely conversation about different paint colours. She even showed me a few of her favourite colours on her computer screen by the till and offered a few hints and tips. I don't tend to write reviews, but I thought I would do so today because proper customer service is not often easy to come by.
October 2021 by Roul Duke
Friendly
October 2021 by Andy Bristow
I've been a Lakeland customer for many years until Lakeland closed their Cardiff store this year. So as I was in the area visiting family, I decided to visit this store to purchase the Stainless Steel 5 piece 5 ply set (26618) as it cannot be purchased online. I rang several times the day before to check if it was in stock, but nobody answered. So you can imagine how annoyed I was to discover when I was old by their staff that not only was it not stocked at that particular branch, but that the company has no stock whatsoever, only individual pans and they would not make up the set from individual pans for the same price (£209.99). It seems that Lakeland are no longer interested in customer service only your money.
June 2021 by Richard Lee
Have been a customer of Lakeland for a long time. Great selection of kitchen appliances, gadgets etc. Staff are very friendly and helpful and overall find Lakeland an excellent shop. ?
April 2021 by Andrew
Popped in here to get a present for a friend. Was asked by a member of staff if I needed help, I did and was given excellent customer service.
October 2020 by Andi 51
Good measures in place. Lots to choose from. Worth a visit
October 2020 by Al Bert
Great selection of products and very friendly staff.
September 2020 by Li Bert
Great selection of products and very friendly staff.
July 2018 by ertan e
Lots of stuff
July 2018 by Edward Boyle (Eddie)
Nice place if rather compact, lots of quality products, but, at top dollar prices.
