February 2024 by Ruth Smart
Very slow and not very helpful to OAPs
January 2024 by michal blekotam
Excellent service
December 2023 by Andrea Constable
Efficient and polite
October 2023 by Nigel Blower
Very friendly and efficient
June 2023 by Monica Plaza Lopez
Excellent service! I was today and they were really kind and supportive. They also note my phone number to call me if any issue with my prescription. Thank you.
January 2023 by g xavier
Worst pharmacy , i have visited in uk . I kind of racist attitude and unfriendly approach, particularly a lady staff . This happened couple of times to me & my family .Finally , i requested to GP not to prescribe to Kays Chemist .
December 2022 by matthew polaine
OK, but don't bother ringing them, as they rarely answer the phone. When I've been in the shop and staff aren't seeing to anyone they ignore the ringing. You just have to go to the store in person. No idea why they even advertise a phone number....
November 2022 by michael flude
KAYS CHEMIST has changed we find now it's late in getting prescriptions ready ,unhelpfull will not listen to customers,just talks over their voice on phone. We need to check out another local chemist ,previously it was very good.
August 2022 by Ann Presence
This is an efficient chemist. They still adhere to Covid 19 regulations. Prescriptions are dispensed quickly with good instruction. Pricing here is competitive and most general medication and personal items can be purchased here.
June 2022 by Panduke Premathilake
Very poor pharmacy. Closes early and at different times on different days, which you will get to know only after reaching their door. Today I entered three minutes before the closing time and the girl at the counter shouted saying they are closed in a very rude manner. My wife was in intense pain and wanted to buy a single drug on a prescription, which she refused to attend to even after a polite explanation. The girl was very very rude. Had previous bad experiences as well as most of the times they didn't have some of the drugs in the prescription. Staff is not helpful at all. I'll definitely change the pharmacy. Rumark is far better. So better avoid this place.
April 2022 by Googie W
Rude staff! Blatantly rude when answering the phone! Equally awful in the chemist. Clare you need to stop being so rude to customers! Manager, not only are you rude, with obviouse disdain for customers, you encourage your staff to be as awful by not stopping the behaviour!
January 2022 by Sally Standley
Very helpful and constructive . Pharmacists are helpful, informative and provide an excellent advice service, enabling me / my family to avoid needing to contact a GP. Pharmacist Karen has made a point of understanding my multiple health issues - very reassuring to avoid contraindications. Reception staff in my experience are friendly and helpful, one called claire, is outstanding.
September 2021 by Laura Dean
Said to collect the prescription "in the afternoon" without mentioning they closed at 1pm. Not impressed.
September 2021 by A MA
I have been going Kay's chemist for quite a while now and I love it there but today's experience with one of the staff has put me off,I was politely asking my money back which they overcharged me and this lady (Don't know the name but she is blonde) instantly became a typical KAREN, tried to shame me for asking my money back, no apologies no respect nothing and frustratedly tried to find coins because she didn't have change for "this much amount" and she definitely doesn't know how to transfer money on phone (contactless) upon she said a big "RIDICULOUS".The whole experience with her made me utterly uncomfortable!!
July 2021 by Reena Bhavsar
Friendly, efficient and helpful
