February 2024 by Tony Sargeant
A very efficient receptionist by sending emails and could not be more helpful in organising my Motorbike warranty. As for Honda themselves all I can say is. Arrogant and totally unhelpful. The CB500X Adventure is very poor;ly built compared to others I have had over time. If buying a Honda please check out the quality first or end up like me with a "Rusty one year old bike" That is kept garaged. Built with 'Poor materials.'
February 2024 by Barbara Osborn
An excellent garage. The service done on my car was first rate. They are professional & I was very impressed with them.
January 2024 by Allisha Beckett
Friendly and not too expensive
January 2024 by Paul O Bond
No queue. Polite and helpful staff made options clear.
October 2023 by James's Review
The stuff here are amazing!
July 2023 by Dorothy L
Very friendly and great service. Thank you
June 2023 by Ravindra Bhide (Ravi)
Hello All,I bought Honda CR-V from John Banks. Absolutely amazing car.Really happy about it.I never go any other Company for servicing since I bought this car in 2019.Servcing and MOT is always good. I bought a service plan from them as well.Just one point to be noted that they don't cover Tyres in the service plan. And if during MOT, the Tyres are gone, then you have to buy new Tyres, else MOT will not be passed. Now, the John Banks Tyres are almost £40 expensive than the market value. It is a bit annoying to pay that much extra money. You can go out to buy the new Tyre. But then you will have to pay £27 more to rebook the MOT.It's a bit exploitation from the Customer. I am going for these tyres now, but please would like to request John Banks to do something to stop this issue.
May 2023 by Helen Jameson
Fantastic customer service - Georgie on reception was especially kind and helpful arranging a courtesy car and ensuring I could make work commitments around the service of our Honda CV. Thank you Georgie.
May 2023 by Juni Jenkins
Pop in on a Friday afternoon for a small car issue without appointment. Staff has been very helpful and friendly. Thanking them for being kind.
May 2023 by Zakaria Ouadi
Very expensive and overcharging i took my honda vision they charged me 818£ for mot pads and fork and steering and it's took 7 days after that i took my bike to another motorcycle garage and he said it cost just 350£. I will never go back there again tbh
February 2023 by Tim Nicholls
Service on ADV.. Technician even changed my clock for me. Thank you to the team.. Friendly and efficient..
December 2022 by ali amin
Have got multiple services done here.
November 2022 by Ian Cameron
Motorcycle underwent a service and MOT. Great communication and advice re what was essential vs not so urgent.
September 2022 by Stuart Miller
Friendly and efficient. Reasonable price for a main dealer.
August 2022 by giles thorlby
Great service as always. Fantastic service ? ?