October 2023 by Tressa Hunter
I got the craziest death stare from one of the sales assistants which was unsettling, but also somewhat comical contrasted to the much more friendly services from the surrounding stores. This new location is smaller than their previous store, and despite the nice selection of clothing I just didn?t feel welcomed there. As another reviewer suggested, it would be preferable to see the selection at John Lewis instead.
July 2023 by Rachel Meller
Very offhand and unfriendly sales assistant has put me right off going to this store. Shall buy Jigsaw items at John Lewis from now on, where they understand customer relations.
June 2023 by 706ameliap
Booked over a week ago for a table of 12, they were so unprepared. We waited 2.5 hours for food, and the food came out in stages and not all together therefore people were left waiting for their food. The staff were abrupt and rude, and did not take any responsibility for the delay in food from the kitchen. For a top rated bar in Cambridge the service and hospitality was shocking. Would not recommend to anyone.
June 2023 by charles b
3 hours to serve 12 people chicken wings a absolute joke don?t recommend unless you get a drink then you might be okay
March 2023 by Alison Greenwood
I like Jigsaw but in Cambridge they have moved to a much smaller shop in Trinity Lane and have very limited stock. I couldn't find anything I wanted to buy when I went into the store, which was unusual!
October 2022 by Sal G
Worst Jigsaw store , rude staff turning off customers
July 2022 by Lillian Bixler
Lovely building and clothes. Nice and helpful staff too
May 2022 by Rowena Begley
So , so helpful to me and bought some summer jeans.
April 2022 by claireaT5670LF
Visited with friends in a Saturday, early evening. Waited at the bar whilst our cocktails were prepared. Staff were unfriendly. Cocktails were average.
November 2021 by Kyriaki Ganter
Staff friendly, especially Patricia L. Who assisted me on a number of occasions.Always super clean and tidy, very pleasant space.
October 2021 by J1476XVandy
Went out on a date. First round took 20 minutes or so - it was OK, although drinks were weak. Second round... after 20 minutes, was told drinks would come in 10 minutes. After 40 minutes was told they were really busy but shouldn't be too much longer. After over an hour was told that they couldn't tell me how much longer I would have to wait, and that I could get a refund; just return to my table and someone would come over. They then refused to give me my refund there and then, took my order details saying that they'd process the refunds after closing. Of course the refund never came, and we were left out of pocket and drinkless.
September 2021 by Sunshine51416609721
Was taken to our table, sat down and tried to catch the staffs attention to order a drink. After trying for about 10 minutes we ordered some drinks. A couple of our ordered drinks arrived in a few minutes, however we were then waiting for about 30 minutes for the other drinks to arrive. After chasing them twice, they finally arrived and we felt very annoyed considering the staff didn?t care to chase our drinks up and we had to pay a 10% service charge that was not optional. While we were enjoying our drinks, a guy then came over to grab ?empties? and they picked up a full drink! Just disgraceful service which is a big shame as it would otherwise be a pleasant vibe. Honestly you?re better of basically anywhere else.
September 2021 by r383ccaCgb
I had previously heard about 2648 but never knew where it was or what it was about. With friends, we were walking down the street when we stumbled upon the door so we thought we would give it a go for drinks. Down the staircase and into the dark basement was a very busy room full of people and had a really relaxed atmosphere. We ordered online the website and then the drinks came to our table. They had a great selection of tasty cocktails and beers, I found the cocktails were averagely priced but the beers were expensive. Barman was very friendly too. I would definitely return but just for the cocktails
August 2021 by 54KateH
I have not got enough positive things to say about this place and the team that work there. I called ahead as it was my cousins hen do and asked if we could have some Prosecco on arrival. They created our own special area and layed the tables so beautifully with gorgeous champagne glasses and fizz on ice. We were given such a warm welcome and the staff were so fun, friendly and couldn?t do enough for us. The music was great, the cocktails were AMAZING and it was just perfect for what we wanted. Thank you for making us all feel so special. We can?t thank you and recommend you enough. I will absolutely be returning!
June 2021 by Guy Taylor
Friendly staff and nicely set out.