January 2024 by Ellen Holmes
Great choices for lunch. Speedy service and decent prices for sushi.Vegetarian options: Lots of veggie and vegan options, hot and cold.
December 2023 by Alex Crisp
Itsu is a good little spot to grab some lunch, especially some of the cold foods on options in the fridges. The food here tasted good, and the cold teriyaki chicken rice box was very tasty with a side of hot vegetable gyoza. Was a bit on the pricey side however, especially when looking at what you?re paying for. Sitting in the restaurant is a pleasant experience, and was a nice touch to have dog leads under the table to keep them in place. Staff here are friendly, and the restaurant is clean. Recommended if you?re in Cambridge ?
December 2023 by Ekaterina Vashkevich
The most rubbish sushi I've ever had. I ordered an Uber priority delivery that included 3 sets of sushi (2 for adults and 1 for a child) and received only two. 1 Item(for child) was missing and the helpline is not responding my messages. Also I was quite disappointed with the quality of the food, sushi was falling apart. Moreover I found that they put wasabi between rice and salmon which make them not suitable for children. Guys be careful if you order it for your kids! I still hope that the helpline will pay attention to my order and refund my money.Btw the delivery was fast and I have no questions to that.I can not recommend that restaurant.
November 2023 by John Wiskow
I really don't know what this new trend is supposed to be that they only cook the chicken to just about legally cooked dont get me wrong it is cooked through but just about as im someone is really stopping the cooking process when it leagally reached the temperature that it needs to hit. I experienced something similar at Wagamama and there the staff was even saying that they had a few customers commenting on it a real pity I really liked the Teriyaki chicken.
October 2023 by Leonid Ge
I came here yesterday with my dog, all was ok, today I came and I am told no dogs allowed. Can you please put a sticker on your doors that dogs are not welcome, so people will not be confused? Visitors with dogs are very common now and you need to clearly state your attitude about this issue. Also, the staff lady spoke to me in an unpleasant tone. I did not like my experience and I will avoid Itsu altogether for some period of time which I hope was not the initial intention of the owners.
October 2023 by George Davis
Definitely have no idea how they dare to open a store.. staff are nice, but the food is neither cheap nor tasty, worse than simply any instant noodle you can buy in an Asian market, cost is like less than £1 yet they sell at £7.99, and the only strength they have is that they serve fast. I wouldn?t recommend if you?ve ever in your life tried something decent. Sorry.
October 2023 by Kerry Gray
Just popped in for a quick early lunch on the go was very quite. Food was nice but not anything special tbh. Will try eating in next time.
August 2023 by Lady Tottington
First time trying Itsu... And I think I might actually like it more than Wasabi!? The veggie sushi box tasted very fresh, there were a lot of flavours there. I also liked there were sauces on the tables - Teriyaki and a spicy sauce (can't remember what that one was called) as well as soy sauce on tap and seeds. I added some seeds to my sushi (perhaps odd to some people) but it actually added a nice crunch. There was mint in some of the sushi which also gave a fresh taste, I also liked the crunch of the green beans. I wanted to try all the different sauces, seeds etc with my meal, however I think it would have had plenty of flavour without and I did regret putting quite a bit of Teriyaki on at one point! The staff were friendly and didn't misgender me. The place was really clean and not too busy. It looked like there weren't tables accessable via wheelchair but I may be wrong as I didn't look around the whole shop. I need to go back and see what other veggie/vegan dishes they do! I also bought a spork! ?
August 2023 by Just A Potato
Looking at the place from outside it seemed a nice restaurant to sit; people watch; and eat. Sadly it wasn?t. Staff didn?t know what the menu items actually consisted of. A lot of the food was pre-made in some plastic boxes a little further away from the counter and the actual noodles I ordered were a big disappointment as well. It was very different from the photo on the menu board ?It consisted of a few noodles with half the cup full of green beans. The cup wasn?t nicely filled either at all, it?s a very small amount of food for having dinner. The staff also kind of just shoved our food on our table and ran off. This is an ok place for takeaway and small portions I guess?
July 2023 by M. E. R.
This is a UK trading business that does not accept UK currency. This practice is hostile to tourists, who may not have an electronic card that can transact in pounds. It is also discriminatory against people with disabilities and/or any less-fortunate member of our society who may struggle to access or to use electronic-only banking. UK businesses must accept UK currency. Don't patronize establishments like this that refuse to.Edit: Reply to the reply: None of what you said contradicts my points. Further, other businesses remain demonstrably able to transact using UK currency. This is proof enough that it is feasible and achievable. I posit that your primary reason to refuse currency is a cost-cutting measure, and the other "justifications" you have stated publicly are nothing more than a post-hoc justification. I reiterate: Nothing you have said addresses my core concerns. Rather, it deflects. You have made a speech, but not an argument.
July 2023 by Salih Ataman
Food is 5 star in the category of fast suhsi houses.Place cleanliness is poor. Tables not cleaned although they charge extra for eating in.Worst Itsu restaurant I have been to.
July 2023 by Antonia Overend
Very nice itsu, good quality sushi for being preprepared. Staff were friendly and helpful. Bathrooms had a strong urine oder despite looking clean rest of restaurant was very clean and tidy with nice decor.
June 2023 by travellin_da_world
Its okay, i think, but at the same time I think that there also needs to be a bit of seperate tables, although that might be the theme of itsu, but the food is very good.
May 2023 by claudiast
Came to Cambridge as a tourist and found most places to eat to be tourist traps, very expensive and/or greasy options. This place is an oasis in the middle of the best landmarks, very quiet and clean with lots of vegetarian and low fat healthy options
April 2023 by Ruth Greene
I don't like eating at lunchtime but I do like sushi. So Itsu is perfect for me - fast and healthy food.Also I don't eat meat, so having a tasty choice of fish and vegetarian is ideal. I often have their Miso soup, which is sufficient for a light snack.Can't comment on service as obviously it is self-service. But it is easy to access the shelves of food. And I've never had to queue for long to pay, even when busy. Staff are friendly.Vegetarian options: Sushi and/or soups are my favourites.Wheelchair accessibility: I am physically challenged, and although the entrance is wheelchair friendly and everything is on one level, I find some of the seating difficult as the tables are high and the seating is stools. There are lower tables, but they tend to be occupied during the busy periods.Don't know about toilet access because I've never visited them.
