March 2024 by Victoria Oxley
I got a prompt from my local pharmacy to sign up so I did. Put in my prescription request which was never approved, had to go down my usual route (Lloyds Direct). This one was approved same day. Seems like there is a missing link between the pharmacy and my doctors surgery which is no good when you need daily medication
March 2024 by Lorna Wood
Have found that many times I am waiting too long for repeat prescription to be authorised, if I order early it is rejected but if I leave it until the suggested 3-4 days it doesn't come in time,many times my husband has run out of 1 or more tabletshe needs to have. Going to go back to visiting Pharmacy and handing script in.
March 2024 by ellmowunicre
Prescription requests are lost, deleted, changed to different medication(I still don't know how you managed that), failure to forward requests for prescriptions, so they're on the app, but not appearing where needed, etc. Between the app, Drs, & chemists you're all passing the blame, meanwhile the patient goes without medication, potentially putting lives at risk, instead of playing pass the buck, how about you all sort yourselves out, you may already be guilty of letting people suffer/die, try not to do it to anymore.
January 2024 by Mike Routledge
I complained to Healthera about receiving an email stating ?declined by GP? for anxiety medication!! The GP confirmed that they did not realise that HEALTHERA sent such a message and that they had not declined it. I asked for this message to be removed from the APP.Healthera told me that my complaint had been passed on. I asked for a detailed response. No further responses were receivedRude and discourteous.
January 2024 by Ty Whitehead
Absolutely awful. Never hot my medication. 1000000 notifications even after deleting my account.
September 2023 by Paul Hughes
I live in North Wales , suggests a pharmacy in Nuneaton is the closest for me to use. Won't allow me to enter my local surgery pharmacy in the 'use the pharmacy that invited you' bit . bit rubbish to be honest
December 2022 by Brenda
The app said meds were ordered and expected delivery a week later. Phoned the chemist and they knew nothing about it. Now worried 88 year old mum may run out of meds before I can get them
November 2022 by wallis smithson
Useless, they tell me to phone my health provider, 1hr 10mins no reply, that's why i tried this app. I only want asthma inhaler, i give up. App total waste of time. Can't wait 'til i die, it' ll be better than this torture.
November 2022 by Danny Gallacher
I have been in touch with your support, did all what they asked and STILL the daily reminders don't work, so stand by my original comment.Utterly useless. Reminders NEVER work. Had the Lloyds app previously and worked perfectly every day, this one never reminds you!!!Given the choice use another pharmacy or app, unfortunately Lloyds in my town closed!!!
November 2021 by Fatima ?Jeandark? Johnston
Best thing to have used for my prescription and support from my chemist. Would recommend to anyone who has repeat prescription medications. So easy and handy to use. Great app. Thank you
November 2021 by James Miller
I have used the app for some time now and find it very useful.The ease of ordering is great, as are the notifications advising me of my order status.
November 2021 by Baz and Em Nicholson
Great app - has simplified the ordering process for repeat prescriptions and keeps me informed of progress through GP, pharmacy and order ready for collection.
November 2021 by Norman Rolfe
It makes reordering prescription so easy for all the family, I like that you get confirmation of your order, and a email when it?s ready. Very uncomplicated service.
November 2021 by Mohammed Riaz
Amazing app. Ordered our family prescription and it arrived on time. This has saved so much not having to call your GP
November 2021 by raj patel
poor app and not sure about company trust? Interesting that the 3 very positive reviews come from a Martin Hao, Jamie Murphy and Quintu Liu who are listed as directors and managers working there?
