September 2025 by Jessica Brothwood
Really knowledgeable guy called Peter helped me out with kids bike seats ?? thanks!
September 2025 by Jaker Ahmed
Lord robert was amazing, He was very helpful, he placed mirror in my cars, when i popped up to the shop at closing time and he helped me to set the mirror even after the shop was closed and tried to help me to have a safe journey, ? thanks a lot robert...
September 2025 by VrannaLynn Hinck
George iwas knowledgeable and helpful. He went out of his way to give good, efficient service.
September 2025 by Demi
Very helpful team, especially George
September 2025 by T D
Very helpful advisor, who gave us very insightful details. We are pleased with the bike product
September 2025 by Aravind Venkatesan
Awesome service. I was there (Cambridge) to pick up car coolant. Ryan helped me pick the right one. More than anything it was refreshing to see someone who cared for the the customer. It is hard to come by these days, generally customers/customer service are treated like an unwilling obligation.
September 2025 by ??? ???
Long queue, bike not ready on time
September 2025 by Graham Defries
Staff could not be any less interested in serving. Visited twice at the weekend and had the same reception both times. Waited at least 10 minutes each time too. Awful.
August 2025 by Dawei Tang
Some of the staff are not friendly/helpful and the attitude towards customer need to be improved significantly.
August 2025 by Derek Fox
Non-compatible battery
I had an MOT on my Audi Q5 in February 2025. During the check-up, I was advised to change the battery and was told that the Halford battery would meet Audi's specifications. After a few months, the car began to develop problems related to the alternator, as the battery was not compatible with Audi genuine parts. Halfords does not have access to or knowledge of the Audi's specifications and misguides clients by offering generic batteries, which might damage the car.
On top of this, they refuse to acknowledge their fault and offer a refund
August 2025 by Henry Wynn
Visited the store recently as I was dissatisfied with my bike I recently purchased in store?s assembly, I spoke to Paul and within 30 minutes he got the bike tuned up perfectly. He was both professional and informed, would recommend his expertise. Thank you.
August 2025 by Brenda Evans
I was in a queue at the cashier in Halfords Cambridge. In front was a little old foreign lady needing to exchange something. The cashier, Lillierose, was so kind, patient and helpful to the customer, finding what she needed, explaining how to use it and explaining the exchange. It made me wish all shop staff were as pleasant and it lifted my spirits to see the kindness and efficiency of Lillierose who had also quietly mouthed her thanks for the patience of the waiting customers.
August 2025 by Rosemary McMurray
My cashier, Lilli Rose, was an absolute Gem! She couldn't have been more helpful and we had a lovely chat...I'll definitely come back!!
August 2025 by Mahmood Yamama
Very good customer service
August 2025 by Terry Russell
Halfords Cambridge checked my bike over for free, great people, informative and detailed in their work. Greatly appreciated.
