March 2023 by Tracey Moyes
Kareem was extremely helpful and an absolute delight to deal with when purchasing earrings for our mums 80th birthday. All in all great service, thankyou
January 2023 by Yyiyuyhghg Woods
James was really helpful, made us feel very comfortable and supplied us with coffee and Prosecco while choosing our wedding rings. Will definitely be coming back here for anything we need. Thanks so much
January 2023 by Paul Deakin
We visited store today to just look at wedding rings and he treated us with respect and kindness. He has good communication skills and made us feel important throughout our time in store. We will be back in the very near future to order and collect our rings as we need to go anywhere else.
January 2023 by Thomas Hill
We had a really great experience in this shop. Kareem was really helpful and patient with us. He made it a fantastic experience for my partner and I. I would highly recommend this store.
November 2022 by André Da Mata
I walked in to try on a black bay pro yesterday, James was an excellent sales rep, extremely kind and receptive with any questions that I had. Overall really happy with the experience, good range of watches and even friendlier staff. Would recommend.
October 2022 by Lucy Thompson
Emma was incredibly friendly and helpful in choosing my ring, including my style and size, and was very accommodating with potentially choosing another ring. She was very communicative and let me know immediately about potentially ordering a new size over email. I will definitely be back to Fraser Hart, Cambridge for any jewellery shopping in the future :)
October 2022 by Emily Horner
James was extremely helpful to my fiancé and I when we went in looking for our wedding bands! Made us feel really comfortable and gave great recommendations to suit our preferences and what we wanted.
October 2022 by Ahmed Hassan
Karim who received my request for ring exchange was very professional and polite. In general all the staff are awesome. I am really impressed with the place.
September 2022 by Chris Kingstone
I don?t often leave reviews but I recently purchased a watch for my birthday and had such a positive experience at Fraser Hart Cambridge that I wanted to share how excellent the team are there. Friendly, genuine, helpful, knowledgeable?.the list goes on. All in all a fantastic service and purchasing experience. Thank you very much in particular to James and Emma.
September 2022 by Andy Fulker
Exceptional customer service, knowledge on product and I thoroughly enjoyed the whole experience. My Ranger is now my everyday watch and I will definitely be back. Thank you, Andy
September 2022 by Ricky Hew
Quick and professional service, Emma was great and helped me with the collection and setting up of my new watch. Would recommend this store for buying jewellery or watches.
September 2022 by Sam Douglas
I went in to buy a chain today and the person who I spoke to (James) made me feel welcome and wasn't trying to push me to make a purchase and even gave me advice on caring for the sliver, nice shop and amazing staff.
August 2022 by Jacob A
On vacation in the UK and wanted to stop by a Tudor AD. I?m very glad I chose this one! The sales associate was extremely knowledgeable about the watches and showed me and my friend several Tudor watches for us to try on. We didn?t buy anything today but it was a great experience and the service couldn?t have been better. I?m sorry I didn?t catch the young lady?s name but she may have been the best sales rep I?ve ever dealt with in a watch store. Thanks again.
August 2022 by Louisa De Simone
Served by James he provided excellent customer service, very attentive, friendly and welcoming. Made purchasing a watch quick and efficient, was also the first member of staff to offer help, would definitely recommend asking for James when shopping at Fraser Hart :)
July 2022 by Ellie North
What a lovely experience. Milad was very friendly, helpful and it was very clear he wanted us to find the product that was just perfect for us. Definitely recommend