March 2024 by Rodney Williams
I only required a relatively small job on my Peugeot 208 - replacement of headlight and door mirror - but Sean could not have been more helpful and accommodating.The overall service was efficient and friendly, workmanship excellent and the price very reasonable.I have no hesitation in recommending all aspects of Densley Charles' service.
February 2024 by Philip Curtis
A true old school professional body shop.....knows exactly what he is doing..
January 2024 by Stephen S
Densley Charles repaired some small cracks and scratches on the bumper of my Ford Fiesta so that it now looks as good as new. They did the work quickly and efficiently, and charged less than a third of the amount I was quoted by another major garage in Cambridge which said they would need to replace the whole bumper with a new one from Germany that would take up to 8 weeks to arrive.
November 2023 by Abdul Arain
Brilliant Service, excellent Repair all with a smile
September 2023 by Lizzie
It?s with a heavy heart that I have to write this review as these guys were so reassuring and filled me with confidence that my car would be fixed up soon but I had such a negative experience just trying to get a quote from them. I originally called up these guys for a scratch on my car and they told me to bring my car in that day which I did. I was told that they would have a quote for me by the end of the day and they would send it to my email. I called back the following morning as I had received nothing and was told that I would receive a quote by the end of the second day. After 3 days of being told that I would receive a quote by the end of the day, my phone calls were being ignored or maybe they were busy, I?m unsure. In the end I found another company which I hope will be as good as the other reviews make these guys out to be. It?s just very disappointing that I never received that quote and was strung along in this way!
August 2023 by Cagri Cinaz
Shaun is a top man! The bumper of my car was damaged and dislocated. He solved the issue with a very reasonable price and did a great job in a short notice. He is also very approachable and friendly unlike many other garages in Cambridge
July 2023 by Ecigwizard Cambridge
Superb customer service, Superb workmanship. From getting a quote through to carrying out the work, Sean and his team were superb. Work was carried out swiftly and on time. I wouldn't hesitate in recommending or using Densley Charles again.
May 2023 by Alan Gleaves
I?d recently purchased a new Seat Ibiza that although I was very pleased I thought, ?hang on a minute there?s something missing here, ah it?s the Aerodynamic Kit!? So I obtained a quote from my local dealer to supply and fit a kit however when I looked at the price they gave me I almost dropped down dead with a heart attack! Fortunately a colleague of mine recommended I approach Densley Charles which I did and although I had to supply the kit myself, they provided me with a very reasonable quote for fitting. Once the parts arrived I transported them to their garage and they kindly informed me when they would be able to schedule the fitting in for me. They undertook a very professional job with the kit properly bonded to the body and the paint matches the body exactly. I would not hesitate to recommend Densley Charles to anyone requiring professional body work to their vehicle at very competitive rates with very friendly customer service. Many thanks again for doing an excellent job on my Ibiza!
April 2023 by A Miah
Disappointed and let down by this body shop.Someone drove into the back of me in October 2022 and damaged my paint work, trim and lower bumper. The driver and I decided to sort it privately and chose this body shop.Initial assessment of the damage I was assured by the body shop it can be sorted. I left my car with them for two days and the only thing which had been sorted was the paint, I had to call them up to find out the trim and lower bumper had not been replaced or fixed otherwise my car would have been there longer, I?m a taxi driver so lost two days worth of income.Now six months have gone by, after countless phone calls some which were ignored. They kept telling me the trim is on order and it will be delivered which was false. Just a couple of days ago I reached out to the Mercedes parts department and asked if this body shop had placed an order with them and confirmed no they hadn?t.So I placed the order myself for the trim, paid over £100 out my own pocket I got the part the next day and fitted it myself. Why couldn?t the body shop do this? I got strung along for six months for no reason and what makes this worse is the driver that hit me is no longer communicating with me to pay me for the part. So choosing this body shop was just a loss for me also my lower bumper remains the same.Services: Painting
March 2023 by Richard Wood
Great service, great value, nice people.
January 2022 by Mary Smith
My Morris Mini-Moke which I have owned for over 50 years was looking very tatty. Should I have it re-sprayed or leave as original. Half my friends said re-paint and the other half half said you'll lose its history if you re-paint. After much thought I decided to ask Densley Charles to re-paint it. Sean and his team have done a fabulous job which greatly exceeded my expectations and even the "do nothing brigade" rather grudgingly admit it was the right decision. Price was as quoted but it took rather longer than expected but it was well worth the wait. A real 5 star job.Rod S.Service: Body & Trim
January 2022 by Tony Richards
This is a really good body repair shop. My wife's Honda CRV suffered damage to the front bumper area. The estimate was very fair and we gave the go ahead. The repair turned out to be a bit more extensive but he was able to keep to the same quote. What was a real surprise and delight was that he fixed a nasty dent in the driver door - something we hadn't flagged up as needing doing at this time - he just did it! Excellent!Service: Body & Trim
January 2022 by Andrew Graham
Friendly local coachbuilders, very nice work, all prices as quoted, our VW van now looking years younger! Would use again? Definitely.
January 2022 by Matthew and Ekaterina McCormack
Sean and company did outstanding work on my Volkswagen Touareg. They did some work and a color change on my wheels and I couldn?t be happier. Great work, great price.Service: Painting
January 2021 by gaz
I had extensive bodywork, panel replacement and paint work done, I've had extensive work done, all to top notch standard and by the nicest people you could ever wish to meet.And the cost, well let's just say, I'm very happy.I would have no hesitation about recommending them.Services: Body & Trim