December 2023 by Nazia Jahangir
It was an amazing visit to Card Factory. Being an international in UK, shopping is tough sometimes due to language barrier. Arranging a surprise birthday party for a friend was a hard task, made easy by wonderfully supportive and understanding staff at Card Factory CB1.. The are providing amazing customer service, tailored according to our needs. I had an amazing visit their. Tria, an amazingly professional customer service representative did a wonderful job in clearing any misunderstandings, I had about my shopping and served me the best way possible and was really kind and supportive. All staff was serving all the customers so well that I felt compelled to put a review. I would love to go again, and will definitely recommend everyone to visit this store before any celebrations as they have got the best products and best staff. Highly recommended.
December 2023 by T Irving
Not much of a selection of cards anymore, and most are very basic and boring designs. Shop is incredibly cramped and trying to look at cards with other people and workers squeezing past you is not a pleasant experience. Also asked for a bag for 2 small cards and was given a frankly enormous carrier bag which the cards were in danger of getting lost inside. Was also charged something along the lines of 30 pence for the privilege. Absolute disgrace.
December 2023 by Steve Woodhull
Good card shop for all occasions.
October 2023 by Helen Collins
I ordered foil balloons online for my son's wedding and took them to the store on Fitzroy Street in Cambridge to be inflated and arranged as floor displays. I was served by Tina and Anne and I want to say how incredibly friendly and helpful they were and want an amazing job they did in advising and making the arrangements look perfect. Whoever reads these reviews, PLEASE let them know how grateful I am and how they are a credit to the store.
October 2023 by Manash Roy
Good customer service....Very helpful.
September 2023 by Kim Michelle
I would like to praise the manager Anne for her kindness and excellent customer service. This shop is lucky to have someone like her to run the place . Always friendly and helped me pick out an awesome birthday card for my son . Keep up the great work
July 2023 by Paul Cooke
Great value for all your special occasions, great selection of cards,paper and balloons ect.Purchased a helium Daisy balloon for my wife,looked great and she loved it!! Thank you!!
July 2023 by Amro T.
Ella did great today on a Sunday working all by herself she gave the best service and was really friendly and professional
June 2023 by Maddy Harding
Great prices for any card or item without breaking the bank, unlike Clintons
June 2023 by A F
Seems to always close early, which is a massive pain trying to shop after work.
June 2023 by Adhi
Worst service ever!!!
December 2022 by Josh Lagrimas
I had hard time looking for card-like gift tags anywhere in Cambridge. Luckily, I saw some in this store. They are beautiful too.
June 2022 by angie king
Best value cards around, BUT have crept up in price quite a bit now!!
December 2021 by Nicoleta Cristina
Has wonderful cards, for everybody and for all occasions. Perfect little place for cards/presents.The only reason I've rated 4/5 is due to fact that the shop is bit small and most of the times is quite crowded
December 2021 by cecilia millington
Card shop what can I say, you mostly can find what you want, but if not ask a member of staff and great they help, cards good prices
