March 2024 by Li cindy
I have been with boots contact lens scheme for more than 5 years, but recent experience has put me off completely from their eye check booking and service. I have been trying to book with the eye check since November 2023, and still not able to be checked ! First time , due to the booking system slot error, the time was wrong I couldn?t be seen; 2nd time, the booking was only on contact lens but not eye check, so couldn?t be seen ; 3rd time, because I was late for 8 mins due to traffic ( according to info both eye and contact lens check will be 45mins to 1hr ? ) , they couldn?t see me either ( didn?t manage to get the chance check the appointment is right or wrong ) . How much effort and how long one person should put to make a regular eye check appointment booking right ?
March 2024 by Kevin Livermore
very friendly and helpful, on time
March 2024 by Jason Wendel
Everything was prompt, professional, and helpful. I have been having headaches (I think related to a head-injury), and I came in to rule out whether any eye-problems were playing a factor. I felt as though the optometrist knew what I needed, was knowledgably about what might contribute to my issue, and carefully checked everything. I walked out feeling confident. All the support staff were friendly as well.
March 2024 by Yi Zhang
Fantastic service! David and Kate are amazing! Thanks a lot!
March 2024 by Ugur Tuna
The optician is the best one i have seen so far.
March 2024 by Carol Broomfield
Was quickly seen and the tests were carried professionally.
March 2024 by Marcia Amaral
The optometrist was very helpful and meticulous, however, it would be good if the system was updated to let customers knows that if they book a contact lenses check and eye test that they could be an hour apart. Thankfully the manager was able to accommodate
March 2024 by d parmar
The help and service I got when i went to have my glasses measured up for new varied focal lens on Monday was excellent. The assistant who served me was fantastic, making sure I was fully happy with everything. The staff at Boots fantastic and are always really friendly and very helpful.
March 2024 by Jennifer H
The staff were welcoming, friendly and professional and worked as a team so I didn?t have to wait long. Fatima who did my contact lens check up answered some questions I had about my prescription and eye health.
March 2024 by maggie james
I was seen promptly, preliminary tests carried out efficiently, and the optician examined my eyes carefully.
February 2024 by Sue
Smooth booking, on time and good service.
February 2024 by Michael Thoseby
on time.Treated with care and understanding.
February 2024 by Dorothy Holmes
The staff were so efficient, helpful, patient and professional. The lady who tested my eye was very thorough and explained and answered all my questions in great detail and made me feel at ease. The lady who helped me select glasses also was very patient and helpful.
February 2024 by Jeff Solomon
All of the staff were very pleasant and helpful and Peter was very good at helping with the glasses
February 2024 by Katarzyna Królik
Very good