August 2025 by Roger Vincoletto
Prices could be better, and some items do not have a great level of quality. Staff is helpful and friendly but sometimes difficult to find someone to help you or answer questions. One good thing is that its open everyday and has a later closing time than other stores in the region.
August 2025 by Roley GB
I will say it again and again the best thing in the last 35 years is the pick n' mix screws and bolts
August 2025 by Sally Loade
Awesome. Cut us wood. Was emergency and only charged £1. Thank you saved our caravan holiday
August 2025 by Nick Calver
Francis by the checkout was super knowledgeable, friendly and delivered excellent customer service.
August 2025 by Rachel Lewis
Great shop for DIY. Good variety of paint, tools, fixtures and fittings, plumbing items, gardening items and plants, kitchen and bathroom items. Reasonable prices. Friendly and helpful staff.
August 2025 by Ian Wilson
With a minefield of choice in the DIY field, the staff are excellent at pointing you in the right direction for your needs.
August 2025 by Kevin Sayer
Went in to get some sleeper screws. Found them (hopefully got the right size) .
August 2025 by Paul Jewell
Long wait at tills
July 2025 by Fahmy
Thanks Van for everytime helping us and supporting us to find the right products and tools for our needs. Also, thanks for being so responsive and friendly. Van is conducting top level customer experience although I saw a customer shouting at him and insulting him infront of other customers but he was still polite and trying to support although how rude she was. You?re doing great Van
July 2025 by Alison Prince (Ali)
Top marks for Fredie on paint mixes who knows his stuff..brilliant and helpful ..top staff and great plants in the garden center ..well looked after store all round
July 2025 by Keshav Ashok
One stop shop for all your DIY housing needs. The staff, especially, Andrew was incredibly helpful in guiding me through the house painting section. As a beginner, I had no idea what to pick, but he offered great suggestions and helped me choose the right products. Really appreciate his knowledge and patience.
July 2025 by Andrew Finney
A very good experience. Staff were very helpful and sorted our needs quickly.
July 2025 by Paulo Alcobia
helpful staff
July 2025 by Belinda Clarke
Staff were rude and unhelpful. I was looking for bathroom tiles. I asked a member of staff where I can find them, no eye contact, she just said bathroom accessories. Couldn't find them so asked a second member of staff, she just walked off and said she was going to drop the empty boxes she was holding. Finally a third member of staff informed me b&q don't sell bathroom tiles. A bit odd considering you sell baths, basins etc.
June 2025 by Adrian van den Heever
I needed paint and B&Q had paint and an assistant who was not only keen to help at 10 minutes to closing, but knew where the paint I was after was on the shelf.