February 2024 by harvey black
If the customer toilets are this dirty - I worry about the hygiene throughout the food areas of the warehouse/ rest of the store. Clean your toilets ??
February 2024 by James Rossiter
Large well stocked store. Some clothing and other household items.
February 2024 by clint larner
Worst delivery driver I've ever had. Miserable and couldn't even get my shopping up 1 step before it went all over the communal floor and didn't even apologise, then had the audacity to moan at me because the address takes him around the back of the flats instead of the front, moan at me after chucking my food all over the bloody floor. Also he didn't even tell me there are substitutes in the shopping so now I've had to throw some of my food in the bin.You've got 1 job, carry shopping from van to front door, it's not rocket science.
February 2024 by Ham Xa Rajput
This store have the rudest staff I have ever seen. I have gone to the store at 23:40 on 5th February 2024; shopped few things and came to the till at 23:59, while I was scanning my groceries at the till they shut the system and asked me to leave because they are closed. There was one more family scanned their half groceries and were scanning last two items and they shut the system as well. The thing is i know the store is supposed to close and 00:00 but if you see only two people in the whole store scanning their item to leave, why can?t the staff wait for 5mins and then shut the system. When asked by the staff member and security they were so rude.
February 2024 by Sam Pallister
The worst supermarket I have ever been to. Poorly organised, shelves are always a mess, constantly out of stock of basics, the staff consistently have no clue where anything is and refuse to help anyway, and on top that it?s too expensive for the poor quality goods they sell.
February 2024 by Lady Tottington
Good ASDA store. Always has a large range of items. I use the Scan and Go App on my phone to avoid the queues of people waiting at the tills.
February 2024 by Venkata Konda Reddy Bhumireddypalle
Asda excels in offering a wide range of groceries, but this review focuses on the staff?s customer service, which I found lacking. I can?t rate it lower than one, but I wish I could. I misplaced an item on one of Asda?s shelves after brought and, despite asking several employees to review the CCTV footage within a 5-minute timeframe, their response was unhelpful. They informed me that the CCTV is for staff use only, NOT FOR CUSTOMERS. Despite my efforts to report the issue to 4-5 employees, there was no action taken, haha trust me they didn?t even move an inch. They simply directed me to record my complaint in a book, which I doubt they will follow up on (I left my number but will update this review if they respond).
February 2024 by Adham Ahmed
BABY MILK SOLD PAST DATE !!!Expiry date covered by security label and only when I gave my daughter one bottle did I notice the expiry date on the separate sachets.Daughter sick all night.No manager would come and meet me and was given a refund and £10 both on a gift card by customer service.PLEASE BE VIGILANT OR JUST BUY ELSEWHERE !!Complained to Trading Standards and Citizen Advice.Really Appalling.
February 2024 by Cab Davidson
Like, it's ASDS. What are you expecting?
February 2024 by Kala Thomas
Excellent customer service. Good products at a fair price. Highly recommend.
February 2024 by Shinta Thankachan
very bad experience and poor customer service. we took a red label and scanned it and the staff asked for id .we provide our BRP card but she rejected it and asked for more proof like passport.are we supposed to take all our id proof when shopping??is BRP not a valid proof? very bad and frustrating experience.
January 2024 by Serenity Ennis
I used to shop here all the time but came by one night to grab a few bits for dinner and saw a mouse run from under where the shelves in the area where the cake snacks are to the freezer section, I was appalled and went straight away to let a worker know and they didn't seem surprised what so ever. I have a feeling this is a regular occurrence for the store and I will never shop here again.
December 2023 by yas g
Terrible experience. Went to pharmacy. Half the prescription was missing, wasnt informed, substituted the medicine without discussing it first. One of the staff was rude. To top it up I came out to find out that my car was scratched. Just like to know who monitors the carpark/ site!
December 2023 by Susan Horsnell
Got 2 make your own pizzas today from instore, please can the gentleman who served me get some customer service skills please, its not hard to say please and thankyou and can the labels on the pizzas get some cooking instructions as none on ours
November 2023 by Gillian Bainbridge
Very busy but still staff were helpful and was able to get what I required.