March 2024 by Bianca
Sat waiting , yes there are two members of staff and they are serving customers. But someone should be at the desk at the front and there wasn?t so the two serving should at least come up to us ask if we have booked an appointment etc literally nothing they didn?t even look our way. Will give them another 10mins and see if nothing I?ll go somewhere else.
January 2024 by Carl Bazeley
They are very helpful and will help with anything you need to do with yor holiday and very very friendly and don't judge you .
January 2024 by Luis Ramoss
Really lovely staff. Found a good deal recently!
October 2023 by Christine Nicholls
Love the whole Virgin experience . Isobel is so helpful, very patient !! As are all the staff. Thank you all. Keep doing what you do best. ?
September 2023 by David Newman
We went into this store to enquire about booking a Las Vegas holiday. There were 2 staff members free and not serving any customers. We waited very near their desks for a good couple of minutes and was ignored completely. The staff were fully aware that we were waiting. So we walked out and took our business to Trailfinders instead - they were great !
July 2023 by Robert Harper
Lovely people, they explained everything to us, on booking, just have to wait, till next Easter.
June 2023 by IsRz
Helpful staff on hand to answer any questions regarding booking, flights and holiday
November 2022 by Megan O'connor
We attended the store today after wanting to book a trip of a lifetime to Florida. Jo was very knowledgable and couldn?t help more, gave us several holiday options and was very patient with us. She answered all of our questions and we left feeling very excited for our holiday. Thank you Jo!!! Your amazing x
November 2022 by RayRay 90
Don't understand the point of this store. Went in to pick up some brochures, to be told we don't do brochures anymore. Booked a holiday only went into the store to make an amendment, to be told we can't amend online booking in the store. So what's the point of this place.
November 2022 by Sarah Scott
Don?t see the point in them having a store. The staff are rude and basically told me they can?t offer anything that isn?t online so basically book online. Very little knowledge of the virgin voyages and very unpleasant experience. I would of booked there and then if they weren?t so rude and unwelcoming?.
November 2022 by Dhruv Pankhania
I have been here twice to look at holiday options, 1st occasion, I was emailed my qoute as I needed to check with work for holidays etc. 2nd time, I havent been emailed anything; don't know the why I bothered to ask for an email if I haven't had anything back
November 2022 by Colin Smith
Great service when I popped in there on sunday , to sort out a covid cancelation
November 2021 by David Pascoe
They loss out on a 8 passenger holiday in Upper Class as they never called back
November 2020 by Lamoore
Very useful site. Shows a lot of great holiday spots, packages, and deals.
November 2019 by Joe Mcnab
Fantastic place to book a holiday
