December 2023 by R S
Turned up at ten minutes to 7 to post something only to be told they close at 7 and wouldn't let us in! And the website said they closed at 9! Unbelievable. Will not be using this place again.
November 2023 by Louis Szikora
This place gets slated for lack of warm welcome, but provides an incredibly important service in our area, especially for people with no transport to get into the city centre and elsewhere.The environment is rather drab and the staff don't look like they enjoy their work time there...and who would be to be honest?Again, it is so important thank you for being there.Some of the people leaving comments here really should reflect before and imagine life without this convenience store and post office, particularly if you have no transport to go elsewhere. Driving or taking public transport into the city for the post office is really not a joy either.Thank you so much for being there and serving the community especially during antisocial hours and the rest of the privileged people like to be wrapped up in their warm houses in the comfort of their sofas.
October 2023 by Lego Master
I hate this post office due to negative vibes in there, the lady with the glasses very intimidating, very rude and unhelpful she?s like a Terminator the whole stuff are weird and horrible I wish this post office will shut down for good!
August 2023 by jones16fruit
Bought some Euros here today. Great customer service and a very friendly lady who served me. Much better than Emerson valley.
June 2023 by Flutterby Jess
Arrogant and unfriendly without fail! on every occasion so, no excuses of a bad day. Relieved reading other reviews that it's not personal to me and, that they really are just a sad couple of miserable souls, with no ability to be kind or even try. I am not expecting my parcel to arrive at it's destination and, will be reporting to Royal mail for back up. I will not be stepping foot in this post office again, it is more like it is being occupied than managed! I've never known anything like it and, so consistently too!!! If you check all other reviews, the description of the rude people (the lady with glasses and the skinny pointy faced man) are accurate. Vile customer service and a very unwelcome experience without fail, every. single. time. the same two people! Sick to my stomach that they get away with treating customers so vile.
June 2023 by Zara Ahmed
Super fast service. Very friendly and efficient. The gentleman on the main counter is very helpful and knowledgeable.
May 2023 by Tracey Shenton
9.10 in the morning 15 parcels to send. Polite and friendly as always. Never once had an issue with any of the post office staff here.
April 2023 by Janine C-A
I had a very horrible experience with the person at the post office till, he was very dismissive and quite rude to me. He didn?t bother to listen to me when I was explaining my return policy and continued to shut me down asking about a QR code, need something to be done about this unless I will not be coming back.
March 2023 by Harpreet Kaur
Friendly staff. Convenient opening hours. Great.
January 2023 by Lady J
Well, none of the other reviews are telling lies the woman who wears the glasses, dark hair is extremely rude. But I do not think she cares, she must be a family member or hates working.The tall slim man is very polite and engages with the customers, to be honest they know they are in a location where people will use them for convenience.But I prefer going to Bletchley post office as they are friendly and they have a man that must be the manager and definitely knows what customer service is all about. I do not live far and rather go to Bletchley then deal with a person who is rude and does not know about the Equality Act 2010.The more people review this post office at Shenley Church End, might force them to pay attention to customer service.
January 2023 by Lady M
Well, none of the other reviews are telling lies the woman who wears the glasses, dark hair is extremely rude. But I do not think she cares, she must be a family member or hates working.The tall slim man is very polite and engages with the customers, to be honest they know they are in a location where people will use them for convenience.But I prefer going to Bletchley post office as they are friendly and they have a man that must be the manager and definitely knows what customer service is all about. I do not live far and rather go to Bletchley then deal with a person who is rude and does not know about the Equality Act 2010.The more people review this post office at Shenley Church End, might force them to pay attention to customer service.
December 2022 by Kenneth Chan
I have been to the post office for 2 times. The staff here is professional and polite.
October 2022 by Bando FL
Do not post here. They have lost my parcels on more than one occasion and I don?t think it?s coincidence it only happens when I?ve posted from this location.
October 2022 by Erica Panaghiston
Wow, probably the rudest customer services I have ever had, will never return, went to CMK and they were fantastic ?
August 2022 by Vik Modi
Good post office with honest bunch of workers. Go here often now and never had any issues