March 2024 by Eugenie Cornuta
Very good service
February 2024 by Rakhee Sharma
Awful service. Service is extremely slow, they take a week to process your prescription and even when you?re told to collect it, it?s never ready. They don?t tell you they don?t have your medication until they process it by which time you can?t take your prescription to another pharmacy. Staff are very condescending including the pharmacist. They don?t even acknowledge you if they?re working behind the counter if you?re waiting. Recently had an awful experience with the pharmacist and her attitude, will not be going there!
December 2023 by Roy Connell
Overworked but go the extra to help. TW
December 2023 by Andrea Carpignani
This is my closest pharmacy so I decided to have my prescriptions sent there. Worst mistake ever. I soon realised that they are extremely slow, and if I send a repeated prescription through, it takes about a week for them to process it. Even planning in advance, and sending the prescription through a week earlier than I need, I sometimes had to wait between 30 mins and 60 mins to have the prescription prepared on the spot, because they failed to print off the prescriptions. Recently, for a single antibiotic prescription, it took me over one hour in two days to get my medicine: first I arrived and they had to print the prescription off. I was alone in the pharmacy, there were three employees, but it took about 10 mins to have the prescription printed. Then it starts the quest to find the pills. After 40 mins, the lady says that it is a popular medication and that I have to come back the day after as she could give me only some pills. Since I knew the place, I gave them a second day, and went back. After 20 mins wait, it turns out that they had messed up the system and did not prepare the remaining pills. So other 20 mins wait to get the rest. For a single medication, a straightforward operation to do: check the name of the medication on the prescription, match the name with the name on the box, put it into a bag and pass it to me, it took 5 people over 1 hour. I would steer clear from this pharmacy, unless you want to spend the best year of your life waiting for your medication.
November 2023 by Yvonne Pinzani
Very helpful and well stocked up.
November 2023 by Queen Mary
Nice pharmacy. At times you may have to wait a bit in the queue but nice. Pharmacy is nice and quite small
June 2023 by Remo Broglia
I called in to have my blood pressure checked and the staff were excellent and very accommodating.I think there has been a change of staff for the better.Thankyou
March 2023 by Faye Berrie
Most of the staff are fine but the older lady with short white hair has been so rude to me on several occasions to the point I now have anxiety about going in there. I don't know why she is doing that job it doesn't suit her.Edit, I think she may have left and and another lady with white hair works there now, she's been polite when I have needed to speak to her.
December 2022 by Sea Empress
Very slow and poor service especially by the woman with short white hair. Many people are dissatisfied with her and I don?t know why she is in this workplace!It is rough, every time and we repeat several times what she can?t understand. He brings us back whenever we go for our recipes.
September 2022 by Penny Hensler
Im very new to the area and new to the surrounding shops. I?ve been into this pharmacy 3 times and each time I?ve had the same lady (with short white hair in her 60s) serve me. I found her rude and very sarcastic!!!When I spoke of this to other people I was shocked to hear other people had the same experience.I?ll make sure I never return. I will personally write to the company so this gets looked into.I do want to state that the other members of staff are very helpful though, it?s a shame one person can set a bad atmosphere.
September 2022 by Lucy Terry
After reading alot of negative comments about the ' elderly lady" at the front desk I would like to say that I always find her very helpful and polite.Always cheerful and asks after my mother who is now in a care home . Never had a bad experience and enjoy my trips to the this little convenient chemist
September 2022 by Georgina Leigh
Lady called Karen on the front desk has been rude and extremely unhelpful on numerous occasions, I am so fed up of this I have changed pharmacies, do better, kindness is free.
August 2022 by Corey Bulley
If I was able to give a no star review I would be doing so, the fossil who is still allowed to deal with members of the public should be removed, her attitude and customer service is appalling, there is a reason they have kept the covid screen up here other wise she would of taken a fair few whacks.
July 2022 by Maxine Brindle
Very rude counter lady moved to whaddon way.don?t get spoken to like s**t there.how this chemist is still open I will never know!?.
June 2022 by Jimmy Oldfield
As others have said the older lady, at the counter is so rude and disrespectful. Every time I go in there I get spoken to like a piece of s***. Very blunt and rude. Everyone else who works there I've had great experiences with just not her.