March 2024 by Gavin Allen
I used to love the fresh flavour, quality and quantity of papa johns toppings and especially the sauce they used. We ordered 4 pizzas yesterday and they were very poor. Ingredients missing, very different flavour and overall disappointing. Goodbye papa johns. It?s not me, it?s you.
December 2023 by Max Bortoli
All in all, stressful, frustrating, and not an experience we want to repeat due to poor management and quality.Regular customer (though not anymore). Previous two orders have been atrocious; cookie desert was burned to a crisp and when we were told to send photos via whatsapp to prove it to the store when we complained, they argued that it was perfectly fine.Having tried to give them the benefit of the doubt, we ordered again only for them to somehow mix up toppings for both pizzas, giving us two pizzas we couldn't eat. Attempting to resolve this issue took over 10 minutes to just get through a chore of a conversation that was handled poorly by the staff. At first they tried to insist that our order had never been placed! When we finally got it across that we had the food literally in front of us but that it was wrong, they magically found the information they needed. Just getting across that we needed replacement pizzas was such a chore that it ruined the 'hassle-free' experience delivery is meant to be.Will never order from this branch again as the only thing we are guaranteed to receive is an issue with the order. You are better off cooking a meal from scratch.
December 2023 by BeerNight
Papa Johns are a con. When you place an order a pop up offers you cash back on your next order. But if you read the small print at the bottom, you notice you get subscribed to £15 per month to their "partner programme" I bet a lot of their customers have lost a lot of money by innocently clicking to receive cash back. Very unethical Papa Johns. Dominoes gets my custom from now on
October 2023 by Dennis Lima
We ordered an XL Philly Cheese steak which we have done in the past. The topping was so thin it was like eating a dry Pizza base, I phoned the Oldbrook branch to make a complain but after speaking to the manager all we got offered was a 50% discount on our next order, something which is available to all customers all the time, the Manager wasnt very professional and didnt handle the complain in a satisfactory manner. I won't be using Papa John's again.
October 2023 by Fred Lane
Best papa johns in Manchester
September 2023 by QJ Golding
Terrible pizza! Flat and gummy, barely any cheese, don't recommend at all
August 2023 by Maimuna Jallow
Extremely poor customer service. Ordered a hot beef Mexican and it came with 2 pieces of meat and I was told that's the standard.
July 2023 by Benjamin Lambert
Went for the buffet, food was okay but pasta wasn't great and salad bar was low most of the time we were there.
April 2023 by Toni Parfitt
First time ordering a papa johns and this will be the last.Pros - quick deliveryCons - actual pizza was incredibly light on toppings and mine was very chewy (thin crust). There was no flavour, it could have been cardboard.My partner found a curly hair embedded into his first slice.Garlic dip was oily and essentially tasted like cheap melted margarine.Quite frankly incredibly expensive for the product received. We both wished we had purchased some frozen pizzas and put them in the oven ourselves as even the economy, cheaper than cheap £1 pizzas would have been more enjoyable, had more flavour, and saved us the £35 (including a 20% discount).Really disappointed as I've heard good things about the brand. Sadly not my experience whatsoever. Won't be returning.
April 2023 by TRAE BROWNE
So Papa Johns offer you a deal to get a large pizza delivered and then they still want extra for delivery, and that still isn't enough so you pay for an XXL pizza just to get It delivered and It's warm. Then when you phone Oldbrook saying that you want a hot pizza, he says 'that he can't do anything and that It left the shop hot'. I said It's up to you deliver a hot pizza, or I'll just leave a negative review and will do a chargeback with my bank. We know how It works to many orders for the driver, or not enough drivers and pizzas are getting cold in store. Safe to say he thinks that they get enough business with all the other pizza shops in MK and so refused, well here's the review and on Monday I'll be doing the chargeback and next time try another of the other 20 pizza joints in MK.
March 2023 by Neraj sharma
Order pizza and noticed that there was hardly any cheese on the pizza.Clearly there is an attempt to save cheese and thus money but at the expense of product quality.This is the second time this has happened.
December 2022 by inemin nin
Still good and fresh.Vegetarian options: Yes ...lot options on site
September 2022 by Nikhil Panchal
Accepted order and then closed store so no delivery was made
July 2022 by CPU GPU benchmark
3 times wrong order in less than a month, 2 times the pizza and 1 time the drink, very disappointing experience.
May 2022 by M ?MixMK?
Great food , great service
