November 2023 by Patrycja Matlak
Very professional and helpful service!Came in with very painful eye, they helped me straight away, been given an antibiotic that improve my eye within 12 hours!Will definitely come back and recommend to anyone! The place looks great and have great people- the manager who smiles all the time and lovely and caring Mr Andras Szigeti!
October 2023 by al waite
If I could I would give 10 stars.My whole experience was absolutely brilliant from start to finish.Everything was explained in detail,all the staff and team were very friendly and helpful.The treatment I had was lens replacement.I was a little nervous of having things done to my eyes,but I can honestly say I had no need to worry as the treatment was fantastic.I'm 24hrs after my treatmentAnd I am enjoying the results already.Thanks to you all at the Milton Keynes clinic.
October 2023 by TekkensShadow
I had my laser eye surgery in September 2023. After reading reviews online about the Surgery I was abit nervous about things going wrong, and from the bad news stories I saw online.I can say the staff at Optical Express in Milton Keynes, really helped calm my nerves and worries. From the receptionists, to the surgeons, they were really friendly and talked me through each stage of the process.It?s now three weeks on and my vision is 20/20 with no complications. My only regret is that I hadn?t done this sooner. I would recommend this surgery and Optical Express in particular to my friends and family, and to anyone else considering getting it done .
October 2023 by Ed Russen
I would 100% recommend, was a really easy process and the staff were very supportive at at the MK branch. Would like to say a massive thank you to Nadia stayed later than she was meant to so she could come in with me when I got my surgery done. She was very supportive and an absolute legend.
October 2023 by Liam M
Optical Express MK have some of the most amazing and caring staff you could ask for. I felt completely looked after before, during and after surgery. Seymone and Nadia are fantastic, special thanks to them.
September 2023 by michael wood
It was very pleasant on arrival at Milton Keynes optical express, been greed at reception, and taken up to the main waiting area, there where a couple of other sitting there waiting for for lens replacement as well, had a chat with some of them, which we came to the same conclusion very pleased with the progress, all went very well sore for a day and could see very clear with out my glasses, (20/20 vision).Very happy with everything!Michael
September 2023 by Andrea Lawlor
Great experience from start to finish with super friendly staff at Optical Express MK who really looked afterwards, answered all my questions and made me feel super relaxed. My surgeon Dr Matthews was absolutely incredible! I'm over the moon with my results! Massive shout out to Nadia who is absolutely fab at what she does and is an asset to the team.
August 2023 by Olaide Olayinka
Firstly, the customer service!!!!! It?s 1000/100. From the day of the consultation, to surgery, to the follow- up appointments? everything was amazing! The service rendered was top notch. Christine the Branch manager was supportive, Sana was super helpful and kind, and Andras the Optometrist was welcoming and helpful as well. It was a great experience overall.
August 2023 by Vimisha Gohil
I was welcomed by a lovely receptionist named Tyla and then taken upstairs to be warmly greeted by Laila who is so friendly and instantly made me feel at ease. She is wonderful! She did thorough checks which were then reviewed by another optician too. The surgeon Sajjad and his brilliant team were so friendly and funny and I was very relaxed around them. As soon as it started..it was done! I couldn't believe it. And the gentleman , Andras who checked my eyes the next day confirmed my 20:20 vision. So happy! Thank you all x
August 2023 by Salman
They convinced my sister in law that she needed surgery, and she handed over nearly £5000.On the day of the surgery the surgeon told her she didn't need surgery and so cancelled it.Now, more than 2 months on they still have not refunded her money.... they've given lots of excuses about process and procedure being with different departments which is shy they can't guarantee when she'll get her money back.Before getting anything done with them get a second opinion, as you may not need what they tell you that you need!
August 2023 by Sean Hannon
Outstanding company. I. have to admit that I was anxious and very nervous about having my cataracts removed. But from my initial consultation to my post op, every single member of staff were friendly, reassuring and highly professional and explained every step of the way, what was going to happen, The amount of state of the art eye inspection equipment they have is staggering.. On the day, the reception staff immediately put me at ease. Laila went above and far beyond her role assisting me as zi have mobility issues and called a taxi for me and assisted me out of the building and helped me get in, Surgeon - Ms Mirna Belovari andAnaesthetist - Dr James were highly professional and talked me through each step as we went through the procedure, I found it totally pain free and fast. Within hours my glasses were no longer needed and as I looked around all colours were so vibrant. This is why zi have written such a long review to possibly assist and reassure anyone that may be thinking about it and or nervous, Optical Express is without s shred of doubt the.very best company to use.
July 2023 by Gemma King
I had Lazer eye surgery back in November 2022. I was really nervous, but the team made me feel very calm and the experience was over in a few hours. The surgery itself was only about 5 minutes from entering the room to leaving. I had my surgery late in the day around 4pm, which I would recommend because you can go home and sleep. It's the best thing I've ever done and I'm really thankful to the staff for looking after me. 7 months later and it feels like I never needed glasses! No issues whatsoever!
June 2023 by Cath Collins
I had lens replacement surgery at the Milton Keynes clinic just over a week ago. All of the staff at Milton Keynes were fantastic and put me at my ease. Everyone introduced themselves and told me what they were going to be doing and made sure I understood the process. The surgeon talked to me all the way through the surgery and reassured me that things were going well.The facilities were absolutely immaculate.I would thoroughly recommend the clinic if you're thinking of having eye surgery of any kind.
May 2023 by Elaine Rossiter
I would recommend Optical Express MK to anyone considering lens replacement surgery.I received the very best care from all the team but especially, Andras, Chrissy and Nadia. They also looked after my husband who had more questions than me.I was extremely nervous on the day of surgery but the anaesthetist ( I wish I could remember his name ) completely put me at ease, the surgery was very quick and painless. In fact, I didn?t feel a thing. The after-care was second to none. Nothing was too much trouble for the team.I?ve worn glasses since I was five years old and I?m now 65 my ~ sight is excellent, I don?t even need reading glassesI was signed off after 12 weeks by the very patient Andras and I?m ready quite sad that I won?t be seeing them again.I highly recommend Optical express Milton Keynes who really have gone above and beyond in customer care.Thank you so much
April 2023 by Google user
I would recommend Optical Express MK to anyone considering lens replacement surgery.\\n\\nI received the very best care from all the team but especially, Andras, Chrissy and Nadia. They also looked after my husband who had more questions than me.\\n\\nI was extremely nervous on the day of surgery but the anaesthetist ( I wish I could remember his name ) completely put me at ease, the surgery was very quick and painless. In fact, I didn?t feel a thing. The after-care was second to none. Nothing was too much trouble for the team.\\n\\nI?ve worn glasses since I was five years old and I?m now 65 my ~ sight is excellent, I don?t even need reading glasses\\n\\nI was signed off after 12 weeks by the very patient Andras and I?m ready quite sad that I won?t be seeing them again.\\n\\nI highly recommend Optical express Milton Keynes who really have gone above and beyond in customer care.\\n\\nThank you so much
