September 2025 by aNnie
I just wanted to say a big thank you to Saima who was extremely kind patient and helpful with my mum and I. She was so quick to help, and really reassuring. Thank you!!
September 2025 by Ann Heatley
Huge thank you to Simmi and Jane , in the food hall / checkout area....I felt unwell as I was paying for my items at the checkout, Simmi was very kind helped me pack my items then she called Jane the first aider, who got me some water and stayed and sat with me to ensure I was ok , until I was able to move on. Thank you lovely ladies xx
August 2025 by Abeku Hagan
Good shopping experience, parking space is at a premium
August 2025 by Molly Elbaba
I was assisted by Kim for a bra fitting, super helpful and really good customer service. Thank you
August 2025 by Graham Isaiah
Great store, one of the bigger stores and has lots to offer especially with the big food court on the side. Definitely recommend ?
August 2025 by Darren A. Smith
An older man helped me at the checkout in the menswear and was always smiling at customers. Great service. Thank you.
August 2025 by Bianca M
A massive thank you to Soumaya in the bra fitting department who was able to see me today after a cancellation. She provided so much care and attention in helping me find the right items, a lovely lady with brilliant customer service. Soumaya is a credit to M&S.
August 2025 by Add
I'm always disappointed with Marks and Spencer department stores these days. They seem to have lost their way. Whoever is running marks and Spencer's food halls, needs to run the whole business, because that's a great place to go to.
August 2025 by Craig murray
M&S cafe. A little expensive but then the food and cakes are nice so I guess you get what you pay for. Tidy. Clean. Reasonable amount of seating. Well done.
August 2025 by Sean
Only leaving 1 star because I cannot leave 0.
I came in for a suit fitting today. Admittedly I did have to rearrange my fitting time at last minute due to traffic.
But when I came into the store for the fitting, the taylor was totally oblivious to the change. I was then told he'd be 5 minutes and to look around in the meantime.
I made sure to stay in the suit area to see what was on offer. However during that time the taylor seemed more preoccupied with schmoozing with customers and talking about his other businesses in Dubai and golf.
After he was finished talking about golf I called after him and he tried to ignore me to get away. He then told me 'he couldn't find me' I am a fairly conspicuous individual at 6 foot with broad shoulders, but with his nose held so high in the air I'm sure that's why he 'didn't see me'as he put it.
He scurried off and palmed me off on another member of staff. However this employee called Luke was actually helpful in assisting me find my sizes.
July 2025 by Adil Al khalid
It is the best plus it does have a great history.
July 2025 by Sophie Ellingham
Just wanted to say a huge shout out to Mark! Mark came over off his own accord and helped me and my partner on the self checkout on the ground floor on Friday 11th July and was genuinely the kindest, friendly and most attentive person! We both walked out of the store saying that we haven?t had service like that in the longest time and it certainly didn?t go unnoticed. The cherry on top of the interactive is that Mark helped us with our sparks card and we got 20% off which was fab! It was a ray of sunshine to meet Mark and I hope M&S know how valuable he is!
July 2025 by Cristina Posner
Terrible service, I was missinformed all the time when in shop. I was encouraged to spend money I did not have, when I went for a refund they refused to refund the card I used to purchase the items which is a John Lewis credit card (38% interest), they did not allow me to pay with my M&S Credit card claiming that they were under a cyber attack. I was chased by a security officer and asked to leave the shop. I still have 3 items to return and I am now afraid to step back into that shop. Furthermore when I was working for Milton Keynes City Council, situated over the road from m&s central Milton Keynes I was unable to use any vouchers or points. They do not tell anyone that you should access their WiFi when in store, which actually is never available while in the store. I am taking this to the Ombudsman
.
July 2025 by Sean T
Good food
June 2025 by Cecilia Fennell
Cakes uncovered in public area in cafe. Very unhygienic.
