January 2024 by Ugonwa Onwuneme
Nice and courteous staff. Bought a beautiful handbag from there.
June 2023 by Fau 456
The lady with the black dress and belt with brown hair was extremely rude. She swore and was constantly being aggressive. Poor public interaction.
April 2023 by Amy Hayes
Best customer service in retail I have ever experienced. The team went above and beyond to assist me even on a busy bank holiday weekend! Thanks so much!
January 2023 by Faye Swan
I went in to store the other day to spend my Christmas money, and what a pleasure it was - Charlotte and Imogen were so lovely and helped me find the perfect bag! They listened to everything I said and made sure they only suggested bags that were suitable for what I was looking for. Superb customer service, going out of their way to help me - cannot recommend enough! Great staff and products, I'll be back again very soon!
December 2022 by Siobhan R
Amazing customer service by Charlotte!Came in with a bag I purchased online 6 months ago where the clasp had fallen off, she advised it was a manufacturing default and ordered a replacement to be delivered to my home address ASAP.She was also very helpful and offered to discount another bag I purchased in store that day. Very pleased and will definitely be back to purchase in-store in the future. Thank you Charlotte!! :)
November 2022 by Samantha Tarbit
Needing some gorgeousness to add to an outfit, I walked into KG in MK, initially thinking I would probably leave without anything suitable. However, I was greeted in the most beautiful way. Louise is the meaning of old school service with a thoroughly modern edge. She is not only passionate about shoes and accessories, but also about creating confidence and easy conversation with a customer, personally advising minus that "know it all" patter. That said, this lady does know her stuff! Louise paid attention to what was said, what was needed and how it felt and looked. She is a fantastic asset to this brand. Thank you Louise for your service and care.
September 2022 by Sheikh Al-Bossman
The manager, Lay delivered absolutely poor customer service to me and my wife. She informed us 3 weeks ago that we would be given a call back the next day to explain whether they can accept a return or not. however I was not given a reason until I came back in store and chased for an update. No courtesy nothing. Avoid this shop as all the staff are rude.
August 2022 by Palak Thakkar
5 stars goes to Louise for her excellent customer services. She is humble nice and knows perfectly what customers needs.
July 2022 by simbarashe mashonganyika
The staff is friendly and quite helpful indeed! Enjoyed my shopping and would surely be repeat customer ????
July 2022 by Simba Mash
The staff is friendly and quite helpful indeed! Enjoyed my shopping and would surely be repeat customer ????
June 2022 by Julie Costello
Such helpful staff and big thank you to Lay who found the size we wanted in another store and arranged for it to be delivered to us. A great shopping experience!
May 2022 by Maggs W
The staff are helpful and friendly.
December 2021 by Ross Hatcher
Barely worth having in the shopping centre. They tell you to go online for basically everything. Feels a bit silly and just an advert for their website.
August 2021 by Zeen's World
I been there alots of time but i love this store.last week i bought a bag.couldnt resist when i put first glance.i love the bag.very soft and high quality
August 2021 by Short Bread
Nice staff and currently running a 50% discount for all NHS staff!
