September 2023 by Debra Morrow
Sadly i have too say the worst Jardine chemist. How why it is being run like this fail me, it's not just one experience it's many, like many others have given up, relying on pharmacy 2U .At least i receive all my medication, without rudeness and bad customer service
July 2023 by Ashleigh takaira
I would avoid this pharmacy at all costs. I have weekly prescriptions, and almost every week, they don't have it even when I've called to check first. They are leaving patients without vital meds. Staff don't seem to know what they are doing and lack any customer service skills. Would give 0 stars if I could.
July 2023 by Elly Browne
If I could give zero I would. Their opening times on Google and on their website are wrong they're closed for an hour at lunch. I even rang ahead to say I was coming in and was not told they close for an hour 1-2pm. The shop assistant just pointed at the door very unhelpfully to a sign but I don't understand why they can't a) update their website and b) tell me when I ring and say I'm coming in
July 2023 by Yana Butterfield
Many thanks to Nicky and staff for sorting out my medication that I needed. Appreciated your help and service.K. B
May 2023 by Joe Winyard
Very poor service. I waited 10 minutes just to be served and when I finally was, they didn't stock the drug I needed (which to be fair, is in shortage). The manager kept shouting "Waiter!" at the staff working on the counter when a prescription was ready, like he was a head chef sending out food. The staff continued happily chatting amongst themselves whilst rap music was being played from a speaker. Meanwhile, every customer in the place was frustrated. Completely unprofessional outfit. Will never return.
May 2023 by Sally Watts
Dreadful experience. Not answered phone for 3 days. Prescriptions issued 5 days ago not filled for 3rd time. Other customers submitted prescriptions over a week ago Not filled.
April 2023 by Daniel Pater
Very bad service.They shut early weekdays at 6pm and open Saturdays for four hours. You usually have to wait for over one hour to get your meds, even if they were sent out by the doc weeks ago as they are rarely ready when you visit. The ladies seem overworked, continuous lack of staff, which is sad for them and customers. Use another pharmacy if you can, I will try to change mine too if I can.
April 2023 by S P
Great pharmacy who are knowledgeable and accommodating.I think the previous reviewers should just be grateful.
March 2023 by Leandro Purchases
Incorrect medication sent and over an hour on the phone to get hold of the pharmacist (They didn't answer, I gave up and drove there). 1 star because google doesn't allow 0.
February 2023 by San
I wouldn?t rate 1 star too. Appalling service. Time to change the pharmacy.Missed giving all the meds in the bag which I realised after going home which they refuse to accept. Very rude, told to mix the antibiotics with water as per the instructions.Looks like they are saving cost plus at home we dont have the right equipment to mix 82ml of water!
January 2023 by Asher Tuber Tv
Most ridiculous pharmacy ever? staff are super rude and doesn?t want to help at all?. They don?t deserve to be licensed at all at this service level? never ever get your medications here?
January 2023 by Joe Scott
You have to allow at least Four working days for them to get your prescription ready, so whatever happens don't run out. Don't understand that some medicines have to be slowly reduced and will be very harmful if just stopped. Queues are usually out into the street, if you have a choice nominate a different pharmacy.
December 2022 by Remal Patel
Under new ownership perhaps, not had to use them for over a year or so but using lots at the moment. Queues are large, not much in the way of organization, not a great experience really. Could be Xmas rush, but other reviews say the same.
December 2022 by ruth chadwick
Staff are not knowledgeable and unable to provide basic pharmacy or over the counter medicine while the only pharmacist is on break or lunch. They should hire another pharmacist if they can't provide service during opening hours.
December 2022 by B737
Poor Customer Service - Avoid at all costs. Also They tend to provide cheaper brands of the medicines in order to maximise profits.