November 2023 by Alistair Peebles
Oh dear. Probably not my favourite hotel I?ve stayed. Chosen by my wife for the pool it was a bit small and very chemically. Breakfast was a challenge with one coffee and hot water machine and also a lack of cups. Also it?s not cheap at £13 for a glass of Prosecco.The room is a good size but bathroom is all a bit weird and dated. Also no usb charge points in room so you have to unplug things to charge devices. Also found it to have a noisy corridor at nightWould I stay again? The answer is a definitive no.
November 2023 by Ezinne Ihekweaba
Excellent hotel, very comfortable bed, clean bathroom, great customer service, the staff was kind, very helpful and professional. Beautiful pool, kids friendly, fantastic gym. Wonderful ambience and alluring environment. Very convenient location. I absolutely enjoyed my one week vacation here. I'll certainly return again and again. They truly got everything right.
October 2023 by Mart Whelan
I attended this hotel for a conference. The conference rooms were well located and of reasonable size. The buffet was good and plentiful and the drinks selection was good. The bar was well laid out but I found the price of the drinks excessive so had less than normal. The evening meal was good quality and the portion size adequate. Overall this hotel offers a good quality service but I believe that some of our guests had issues with bills and breakfast.Food & drinks: Above average.
October 2023 by Dan Walker
It is so understaffed. The staff are great but they have to run around to keep demand. I feel sorry for them. We turn up around 9.30am. No beans, no milk, no tea bags, no coffee, no glasses. Bread was empty of white bread but got topped up. Poached eggs took around 20 minutes.Again I feel sorry for the staff. Such a shame. Really puts me off being somewhere if they don't treat their staff with respect.
September 2023 by Mohsin Hussain
A pleasant, approximately 35min walk from Milton Keynes Central station. Helpful staff, was an issue with the first room as bedding had some mark on it (?bloodstained). Swiftly assigned a new room. Key access to room is frustrating and temperamental. Were given an accessible room as that was the only one available. Shower power was unfortunately extremely low and interior of the bathroom and bedroom slightly outdated. All in all, value for money and helpful staff.Walkability: Easy to follow via Google maps. Through quiet roads. Can get taxi/Uber which would only take 5 minutes.
September 2023 by natasha n
We nearly cancelled due to the distance from the city centre & the reviews of the rooms which are outdated. So glad we didn?t!!! The hotel is ideal! 1 mile walk to the centre. We got a taxi back for £4.40. The rooms are big an airy! Not modern but ok! Clean. Lovely bed. Very good breakfast. We would stay here again. Oh, note to management, you need to supply Oat Milk!
September 2023 by ROYDEN555
Very disappointed. Booked a room for 2 nights. Stayed there many times in the past. I work in the film industry as an extra but had all my worked stopped because of the strikes. I called to request that I cancel the room (4 weeks in advance btw) they said that they would not. I even asked for a voucher for a later visit which they declined also. Very unsympathetic. They even called me the day before the booking to see if I was still not coming so that they could let the room out ! Even though I had paid! I, and many others will not be going back. I had a genuine reason to cancel, gave them adequate notice- for a hotel that is almost always fully booked. Not using them again
September 2023 by tobyl769
We have stayed in this hotel for the last 6 years and always great value! This time it was our sons birthday and we was visiting gullivers land, we opted for this hotel as it?s got great location to gully?s but also includes a swim and always a very generous selection for breakfast! This time was extra special as ?zara? the really friendly lady on reception went back to tell the kitchen staff it was my sons birthday they all came out during breakfast singing happy birthday with balloons gifts and a brownie! All the staff were so friendly I watched how they interacted with all the children guests! Rooms was spotless and made up, we booked swimming easily enough we made use of the pool and had a glass of wine in the evening at the bar! An amazing stay made extra special!! We will definitely be back next time! Thank you all
August 2023 by Andy_1950
The Novatel at MK just squeezes a 4* for the good secure parking and reasonable room rates. The exec room was spacious and had a Nespresso machine. Everything was fine in the room, bed, bathroom etc but the carpet was stained and had cigarette burns. Didn't eat at the hotel, bar area was a bit tired and reception was reluctant to offer a welcome drink even though I was entitled due All Silver status.
August 2023 by elderberry boozer
Asylum seeker Hotel, stay clear.Its quite clear the Asylum seekers don't want you there and have absolutely no sense of common decency to other people staying in the hotel.All night there was kids running up and down the hall ways, people going from room to room, doors being slammed and arguments in rooms all around.After my partner complained to reception at around 11pm to noise only got worse and next door started drumming on the walls. I then went to reception around 11.30pm and asked if they couldn't control them, if we could be moved to another room. Upon returning to my room, the people in the next room all came into the corridor and one person said he was going to smash my head in. The employee at the hotel was stood witnessing all this and refused to say or do anything and just let it continue.If hotels are going to put paying guests in rooms next to abusive inconsiderate groups of people. It should be made clear before paying what you are getting yourself into and they should have security who are capable of dealing with matters before they escalate.Apart from that the hotel was unclean, had a horrible piss smell about it, there was rubbish dumped throughout the corridors, brown stains on the towels and the entire room needed a thorough decontamination. The pool had enough chlorine to cause chemical burns and left my 6 year old daughter complaining of sore eyes over 24 hours after swimming.I would never recommend this hotel and suggest you find yourself a sturdy park bench somewhere before considering staying there.If you're determined to give it a try for yourself, I would recommend taking a bottle of bleach, some cleaning products and pepper spray.
August 2023 by Z9532YGingridh
Went to novetel Milton Keynes. The reception staff were all incomident. Tried to charge use again for hotel when we had already paid made us pay for breakfast nite before as said more expensive on day. Coffee machine did not work fruit was limited to apple as greedy folk walked back to rooms with fruit bowl and 30 rounds of toast(looked like paid for one breakfast but feeding family of 6) swimming limited to 1/2 which is not really a facilliy. And to top it all got a parking fine for second nite as not told to check in registion. Do your staff really know what there doing. Will not be staying again.
August 2023 by 935shebas
The room was well-equipped and tidy plus we were able to check out later for 10 or 20 pounds I think at 2 pm. it was unfortunate we did get a chance to make use of the gym and sauna that's because we were too tired
August 2023 by Dami A
We had an okay stay. Rooms were very dated. Toilet separate from bathroom and no sink which I found very unpleasant. Breakfast could have had more options and the scrambled egges were soggy. No fridge in room, no complimentary water and the shower gel was empty in the bathroom.Other than all that the bed was comfortable and staff were friendly.
July 2023 by wiok
Having just returned from a two day break staying at the Novotel Milton Keynes I just want to say what an excellent hotel this is. We booked the hotel because it was close to Woburn Abbey Safari Park where we were taking our grandson for a summer holiday treat. In view of the price we paid I wasn?t expecting it to be as good as it was as from us arriving at reception, to eating in the restaurant and using the leisure facilities the whole trip was excellent. In addition the family room we had was roomy, spotlessly clean and with up to date facilities and the staff were brilliant ensuring we had everything we needed.I have stayed in much more expensive hotels that have been nowhere near as good a standard as this hotel and I would highly recommend it.
July 2023 by LeeBoy133
We stayed at the MK Novotel during the Silverstone weekend. The hotel was very accommodating and all the staff where very friendly and helpful. We ate in the restaurant and the food was excellent and the service was good. The only slight negative - the bathroom extraction system didn't seem to work at all and the rooms are in need of a bit of an upgrade, but this didn't really matter because it was spotlessly clean and tidy.
