Eyewear & Opticians in Milton Keynes, Buckinghamshire

“I collected my glasses today and had Dorina check them for me. She was Wonderful at my eye test appointment, as was Ajay the optician I saw. Lovely people who are good at their jobs and give their customers time and excellent service. The only shame was waiting 15 minutes to collect the glasses although I’d booked an appointment for it. The air conditioning also made the place freezing on my eye test day which was not v nice!”

“The staff are very friendly and helpful.
Very step of the eye test was explained in an informative and easy to understand way.
The shop staff also very friendly and welcoming.
It made a refreshing change to go into a store where all the staff are welcoming friendly and very informative on all there products.”

“Went here to book a laser eye surgery thought it would be ok but after a thourough examination was told i was not suitable due to an eye condition i didnt know i had. I must add the staff was brilliant i was there a couple of hours and had all the tests but unfortunatly due to the condition was told laser surgery was no good for me although dissappointed I really appreciate the time and care the staff took and would like to thank them very much. Also as a sub note I asked what the charge they replied no charge which in now days is so rare once again thank you and big credit to all at optical express milton keynes”

“Fantastic customer service. Nothing was too much trouble. Helped me out of a spot too by fixing mums wonky specs. Fantastic choice of high quality frames. Much better quality and different from the usual high street selection.”

“After several frustrating years with other providers, my first visit to Hammond and Dummer quickly diagnosed the issue. Claire referred me for cataract surgery, and less than 2 months later I have had the procedure successfully completed at a local hospital. Claire worked tirelessly to support me during the initial diagnosis, follow-up, referrals and appointments, ensuring that I felt well-supported at all times, and ringing/emailing back the same day if there was an issue. I cannot recommend the service highly enough.”

“I rarely write reviews but the service the person I accompanied yesterday for her appointment truly received exceptional service. All the staff were professional and empathetic. Hamza deserve a big shout out for going over and above. Thank you.”

“Great service and clean premises.Definitely recommended for an eye test plus, they check your hearing too... What?Not a huge selection of glasses but then I wanted something specific.I must add that all the staff were really polite and professional. Super helpful without going over the top.”

“Excellent service by Tooba, she has been friendly and supportive through the service, we had an issue with our order which was dealt with utmost care. The glasses were replaced and also attention was given to fitting as well. Cant wait to come back again, highly recommended.”

“I attended this store for eye check, which was on time and I was recommended varifocals. As this was the first time, I was given full explanation. I was then assisted by Farah who discussed options and then personally helped me to choose a pair and suitable lenses. Due to my dithering, I was in the store for almost 2 hours in total but she was very patient and offered great recommendations”

“very busy store but good customer service, a girl with dark curly hair was especially friendly and showed me to what i wanted straight away, very happy with my purchases”

“I have used other optician in the past but I must recommend the good service i received from Uzma yesterday. The lady is very patient, friendly, helpful and gave me advises to how i can get my eyes not working too much. I will be coming soon to pick up my glassed and I will recommend Uzma to all my friends and family. Thank very much to the reception team as well they were friendly and helpful.”