November 2023 by Jess Kirton
Been disappointed by this Currys a few times now. A lot of the demo buttons for things like headphones and audio speakers never work, things aren?t charged to try out, and despite asking 2 members of staff on the most recent visit to collect a high ticket item for us to buy, their promise of ?let me find someone to help? culminated in nobody coming to help. It?s very tricky to actually spend any money in this store.
November 2023 by Ewelina Kalinowska
Really poor customer service. People were queueing but no one even bother to assist them. We went there for collection, girl behind the till Myara was so useless, she was just talking to her mates instead of doing her job. Who gave them job? Zero knowledge, zero manners, zero appearance. What a shambles
November 2023 by Lheyton Warby
Fantastic sales and demo team, spent ages with me choosing 4 high ticket items for my new home. Samsung guy was exceptional. We filled our basket intending to order and that?s when it went down hill. The manager then sat us with a young inexperienced individual who firstly tried to conditionally sell insurance and then couldn?t do simple percentage calculations. Didn?t engage with me, was using her mobile phone to text someone and totally killed it for the sales guys who would have banked some decent commission on their month end. Such a shame, I just can?t deal with disengaged and inexperienced sales people particularly when spending nearly £3k on appliances. 3 stars is probably generous overall, the Samsung guy is definitely 5 stars though.
October 2023 by Mika Ala
The worst company, will never buy from Currys again !!! Especially from Milton Keynes branch.Customer service completely rude and uncooperative.Mike the store manager is unreliable and a liar. Promised us a replacement and when we came for this, he completely denied all knowledge and could not even give us the decency of facing us.This shows a complete lack of respect to a customer.If you have to buy from Currys, buy online as the service is much more reliable than that of the store..ironically the store seems to challenge anything and everything that customer services HQ says.So do not think you will win an argument with the store by quoting what has been told to you by their own online customer services.I cannot reiterate the worst company ever and shopping experience. Do not buy !!!!An investigation should be done on Mike and our case, as his actions put the business at risk!!!This store and company has lost us as customers. Will rather pay more at AO
October 2023 by Yusra Aijaz
Carry's in Milton Keynes is undeniably a vast and well-stocked store, especially when it comes to electronics.However, the kitchen items section left us slightly disappointed as we felt the prices were on the higher side. While quality often comes at a cost, it would be nice to see more budget-friendly options. Parking wasn?t an issue whenever we visited.One aspect that stood out negatively was the not friendly attitude of staff members. In a customer-oriented environment, we expect a friendly and welcoming atmosphere, and sadly, they did not provide that. A smile and a more approachable attitude can go a long way in creating a pleasant shopping experience.Despite these minor hiccups, Carry's remains a worthwhile destination for electronics shopping due to its extensive selection. We hope to see improvements in the friendliness of the staff and the pricing of kitchen items in the future.
October 2023 by Cassie Williams
Excellent service, short wait times, and great advice. Mo was friendly and engaging; he helped us find the perfect TV. He and Amy were fun to interact with and we will definitely be going to them for help in the future, where possible. Thank you both!
October 2023 by SilverBee 52
An Aladdin's cave dedicated to consumerism!Actually pretty cool, the available electrical goods as well as the aircon.Surprisingly, not a single person from the sales team approached me while I was browsing for a replacement laptop and a washing machine, both now clapped out after many years service, the latter coming up to a quarter century.Prices appear competitive, as well as availability.I shall return this week to complete at least one purchase.(The wm will depend on installation of new and removal of old.)
October 2023 by Jenica Ionela Leca
BAD SERVICE. People that work there and are supposed to help you treat you very ignorant and don't come asking if you need help. I've asked for help getting a dryer and waited 30 min and the girl who was helping us didn't came and she was the general manager so we asked other staff and they said they can't give us any dryer that we can get right now . Overall bad attitude and harsh treatment and clearly didn't know what they were doing because even when they told us we couldn't get a dryer they still looked uninterested and not polite at all. So we waited an hour for some staff to come and tell us that we can't get a dryer right now. Out of 20 people that were there.
August 2023 by Chris Ratliff
Our experience was fantastic and the pair that assisted us (Mike as part of the management team and Ryan) with our purchases were very helpful and friendly. Would definitely recommend visiting this Currys for any tech purchases you may need
August 2023 by Nasir Qasimi
There is a guy called Chris he was extremely helpful else nobody wanted to deal with you nor they wanted to sell the products. So many sales associates were around not many customers but they do not want to sell nor want help you. I wanted to buy a LG TV, I have selected which one I wanted all they could do was give me the product so I pay and go but seemed a lot of hard work to the team until Chris keep pushing people to sell it to me. I will continue to buy from Currys as I love the products and many choices available but customer service must be improved.
August 2023 by Kelly B
We were looking for sound bar with rear speakers and we asked the assistant what they had for around £500 but he was no help, told us that there was no way we could get it for £500 and showed us one for nearly £1700 and that was the end of his discussion with us. I looked online and found one for £350 bit decided to go else where. Not good service. Just wanted to move away. I don't why they even ask you if you need help. Other than that the store was okay and had lots of different items to look it.
July 2023 by Brian Howe
Went in to look at the washing machine that sell online good selectionQuite a long wait time on delivery
July 2023 by Jay Jabble
Poor service when approach collection for my television on Wednesday. Asked what you collecting and then mention size.. very unprofessional manner. I felt i was like a pub mate not a customer with respect purchased an high quality product.. macdonald would provide better service.
July 2023 by Andreea Geangalau
Thank you Ahmad for being so polite and helping me find my new phone. Excellent customer service. Thank you also to Hassan for finishing my contract and getting me all the accessories for the new phone.
July 2023 by Paul Parsons
One of the better layed out stores.Much the same stock as any other with same sort of staff eager to get you custom
