7:30AM - 5PM
1 Dean's Rd“I couldn't find a Velux flashing kit online, so popped into this branch to see what I could do. The chap who served me couldn't have been more helpful. He called Velux, got the product number and got it ordered, along with the window. Great service 10/10 ?”
7:30AM - 5PM
Denbigh Rd“Martyn was amazing - he went above and beyond to ensure we got an urgent delivery on time. He personally checked it was loaded on to the lorry and also went out with the delivery driver to ensure everything ran smoothly. He arrived at the office early to make sure all was in check. Hugely appreciated. I phoned many times to check in on progress and Jordan was really helpful too - great customer service. Would definitely recommend.”
7 AM - 8 PM
25“I stopped visiting this branch for months because of bad customer service. But I pop in to see if something change. I have been served by Lewis. Great customer service. Well done Lewis. I will be there more often.”
7AM - 8PM
Stacy Bushes Trading Centre“It's barely a week since I made a complaint about the staff at the Tongwell branch. Today I went to the Stacey Bushes site and wow, what a difference. Staff were really polite, helpful and knowledgeable. I didn't get any names so can't be specific but it was an all female staff out front, you know who you are... thank you. The atmosphere was relaxed but efficient too.”
“Super friendly Staff, Specially Cheryl is just amazing, Very patient and took me through all the details, A very happy customer. Most definitely would recommend to others and visit again. Thank you Cheryl for being so kind.”
“So helpful and nice!! I needed specific lengths and of wood. They didn't have in stock, so are ordering it in, cutting it for me and delivering for free. They have been so nice over the phone too. I will be using them for anything else they can help with in future. Super impressed :)”