February 2024 by Robyn Aichinger
If you want to choose a reliable and efficient nominated pharmacy choose elsewhere! You will be cueing for over an hour at a time for your prescription only to be out of stock. They then ?order it in? for you, for you to cue again for over an hour for it to be out of stock once more! To add insult to injury, your prescription will then be locked and you?re unable to obtain your medication elsewhere! I hate leaving bad reviews, but this pharmacy service is terrible and in need of serious improvement! I have changed my nominated pharmacy and will avoid this store moving forwards as the service is beyond slow and you are unable to reach them by phone before arriving.
February 2024 by Brian O'Toole
Picking up my prescription was an upsetting experience. I was told to come back in 30 minutes and ended up having to wait 2 hours because pharmacist had not checked medication and had gone for lunch. The staff are trying but some member of management is asleep at the wheel. Other customers were frustrated having to wait.
February 2024 by melissa F
This review is only for the pharmacy presription department. Pharmacy wait times are terrible. Queuing 30mins to hand in my prescription. Then another 30mins to recieve the medication.Staff are working tirelessly but cannot provide an effecient service to meet the demand.There should be a notice of how long to expect to wait similar to those found in GP practices. It's not fair on customers nor staff.This is not a once off. I will not be returning for any futurr prescriptions. A company this size should have the resources to adapt to the demands. At the minimum they should warn and inform to manage expectations so customers can make informed decisions.
February 2024 by Alex R
Waited 1h and the pharmacist was nowhere to be seen. Was told " She's in a consultation" ... What can you flipping consult for 1h. Maybe she was consulting some food on her desk.... Left to another pharmacy, fixed in 10 min
February 2024 by Tommy Stevens
Very slow.. long queue and no sense of urgency from the male pharmacist. The females were polite and helpful but there needs to be more staff.
February 2024 by Lily Belcher
I go in there all the time, but I went in today and the nicest lady helped me find a great red colour lipstick
January 2024 by Pat Co?rigan
Helpful and pleasant staff. Good range of items,value for money
January 2024 by Julia Jeanes
The pharmacy at this branch needs more staff. They can't keep up with the volume of prescriptions they receive, so even advance repeat prescriptions sent by Doctors aren't made up before you get there, when Boots have had them for days.
January 2024 by SUE O'SULLIVAN
What a waste of time. Referred by 111. Pharmacist wouldn't even see me properly. Just through a cubby hole. I had shingles in my mouth and face. She said I couldn't have shingles in my mouth and go and see a GP. Walk in centre said was shingles in my mouth and face. An utter disgrace of a pharmacist. Surely they should be able to help! This isn't the first time seeing this pharmacist. First time was with my daughter with an infected toe nail. Again no use! The staff go above and beyond to help people so thankyou for that but this pharmacist is a waste of time. No knowledge whatsoever!
December 2023 by Gavin
Always long queues at pharmacy, never enough staff. Takes far to long for a company that is meant to specialise in this market. A more professional approach is needed.
December 2023 by kuuku Yankson
Unbelievable long queues to pick up a prescription even when you have been notified that it's ready for collection. No apology offered whatsoever. Not a good way to treat customers
December 2023 by John Thompson
Remarkably poor. Called three times to collect a prescription, the queue for the pharmacy is right across the store, this is totally unacceptable.
December 2023 by Clive Herbert
Nice people but an understaffed overworked pharmacy department- never answer the phone - long queues at desk - used to be so much better.
December 2023 by Melvyn Rook
Massive queue to pick up prescription in late afternoon. Better to wait till just before closing time (8pm). Staff friendly and helpful but just seems too few at the pharmacy.
November 2023 by Joanne Norris
Every time - no matter what time of day or evening - there is always a queue of minimum 20-30 minutes for the pharmacy - please hire more staff !
